Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have shopped on Decathlon a couple of times for camping equipment and I can't fault it. Site is easy to navigate, prices are very good. Delivery has been quick. Have recommended this site to a few other campers and will definitely be using again when the need arises. Keep up the good work! Thank you.”

Helpful Report

Posted 10 years ago

“Great jacket for my son with quick delivery”

Helpful Report

Posted 10 years ago

“Fast delivery and good price”

Helpful Report

Posted 10 years ago

“Extremely good quality shoes. Comfortable for cycling even. Became fan of this store, after this purchase.”

Helpful Report

Posted 10 years ago

“Excellent customer service at the poole branch. I purchased a adult scooter town 5 to commute on and realised on the first trip I needed suspension, I called and spoke with the manager who organised for me to come back the next day and swap for the town 7 with suspension even though i had used it ! Amazing service. Thank you ; )”

Helpful Report

Posted 10 years ago

“Found items that I could not find elsewhere, it was value for money and reasonably good quality.”

Helpful Report

Posted 10 years ago

“I ordered 2 easy breath masks for my 2 kids & I received them in no time with no problems , the order was well packed, great quality, great value , I recommend this product it's amazing , decathlon really made our day ,"happy costumer" , thank soooo much xxx”

Decathlon 5 star review on 28th July 2016

Helpful Report

Posted 10 years ago

“Great experience, visited shop to check product, too big to easily put in car so ordered on line for free delivery. Arrivred on time. very easy to do business with.”

Helpful Report

Posted 10 years ago

“Excellent! Just about to order another pair of shoes”

Helpful Report

Posted 10 years ago

“We purchased two of the Tribord beach shelters, we are very pleased with them and have found them very easy to put up and down and they are certainly brilliant shelters for the beach or on the lawn. Excellent quick service from Decathlon, we highly recommend this company”

Helpful Report

Posted 10 years ago

“I recently purchased a road bike online and picked it up in-store along with a number of other cycling bits and I have to say I love this store so much!! As a sports fan its great to go to a store like this and just see an amazing array of product at different prices...LOVE LOVE LOVE My bike by the way is amazing! Sam”

Helpful Report

Posted 10 years ago

“Great products, great prices. Decathlon is my first choice for all my workout gear!”

Helpful Report

Posted 10 years ago

“Fantastic scooter for my daughter's 2nd birthday; sturdy and durable.”

Helpful Report

Posted 10 years ago

“Waterproof trousers needed for kit check ultra run. Cheap as chips. Haven't used them yet but for the money you can't go wrong.”

Helpful Report

Posted 10 years ago

“Customer service was brilliant, they answered the phone really quickly and were very nice and helped me find the correct size, giving me a chance to order from their French stock since my size was not available in the UK shops. Excellent products as usual, great prices.”

Helpful Report

Posted 10 years ago

“Great tent and kept us dry and toasty on Saturday evening just the right size and great price.”

Decathlon 5 star review on 25th July 2016

Helpful Report

Posted 10 years ago

“Great value for money products. thank you”

Helpful Report

Posted 10 years ago

“Hi I first started buying in Decathlon 4 years ago when on holiday in France, a great place to spend a wet afternoon . I have just bought Taylormade fairway woods over the Internet , service an delivery was excellent also a good price. My husband has been pricing skis an Decathlon are the cheapest. Thank you for great service .”

Helpful Report

Posted 10 years ago

“Very impressed with Decathlon so far. Ordered a Triban 3 road bike that was delivered quickly. I did have an initial set up issue with the gears but they were helpful in getting this resolved.”

Helpful Report

Posted 10 years ago

“Excellent quality and value for money. We purchased a bicycle rack for our 2 bikes, which now stand proud in our garage instead of leaning and taking up awkward space.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews