Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Item good quality.”

Helpful Report

Posted 9 years ago

“Ordered sports towels Arrived promptly. Great colour and as described pack really small and lightweight. Would recommend”

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Posted 9 years ago

“Quick delivery, products as expected. Cool design (haven't tried the shorts on the beach yet) and very light to wear. Great quality/price.”

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Posted 9 years ago

“Brill perfect items and perfect service thank you”

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Posted 9 years ago

“First of all the customer service is exceptional. The staff well- trained and are more than willing to go that extra mile to help a customer. Next are the products which are innovative, quality, exciting and good value for money. Finally, the range of products is huge. Even though I am a cycling enthusiast, I love mixing and matching different products from other sport departments. I can honestly say that Decathlon is my happy place.”

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Posted 9 years ago

“Very friendly and helpful”

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Posted 9 years ago

“My order arrived very quickly (a day or two before i expected it), and it was of a very high quality considering the reasonable cost.”

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Posted 9 years ago

“They have so much 'kit' that is good quality and affordable”

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Posted 9 years ago

“Item arrived quickly on time. Excellent service. Highly recommended.”

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Posted 9 years ago

“Great quality with a great price. Also great customer service.”

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Posted 9 years ago

“Excellent price and easy to use site with great loyalty. Thanks decathlon”

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Posted 9 years ago

“Easy to.pick up and products are supetb”

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Posted 9 years ago

“EXCELLENT SERVICE COULDNT BE HAPPIER”

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Posted 9 years ago

“Kind personal”

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Posted 9 years ago

“Fantastic product, really reasonable price, delivery exactly on time! What more can I say, one very happy son with a great new bow and arrow with target which I'm positive he's going to enjoy for a very long time!”

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Posted 9 years ago

“Excellent range of items at good prices. The bikes we bought for our 6 and 8 year olds are amazing quality so much so that my husband now wants a new one- from Decathlon!”

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Posted 9 years ago

“Decathlon always have very good quality clothing at very reasonable prices and usually dispatch items very quickly. A great place to shop :)”

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Posted 9 years ago

“great quality, good fit, good size range small and large, fast delivery.”

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Posted 9 years ago

“Speedy delivery and good value products.”

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Posted 9 years ago

“Not only are Decathlon cheaper than their competitors but their delivery is super fast. The 1st time I've used them I'm really impressed.”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews