Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, value for money, late opening hours, loyalty rewards, offers and the recent #RunningSeries 5KM event at my local Coventry store was such a well organised event and thoroughly enjoyable.”

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Posted 10 years ago

“I ordered on line and was able to collect from my local store without the hastle of search the store for what i wanted and i kewn they would be there.”

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Posted 10 years ago

“Great service, great products. Will use again!”

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Posted 10 years ago

“They really are a joy to deal with. Their phone help team sorted our order out more than adequately and the fact that they followed up my order with two phone calls was superb. I'll definitely be using their services again.”

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Posted 10 years ago

“Good delivery time. Items arrived in time stated ready for the weekend.”

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Posted 10 years ago

“Fast shipping. Products are exactly as described.”

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Posted 10 years ago

“good welcome and very good advise form the staff (even at the end of the day!)”

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Posted 10 years ago

“Good selection of products and excellent quality. The delivery was quick and as expected.”

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Posted 10 years ago

“I ordered two pairs of trainers and one was a great fit. The delivery was extremely quick and I have recommended you to my friends and family.”

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Posted 10 years ago

“Excellent price and very fast in store delivery”

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Posted 10 years ago

“Great customer care people”

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Posted 10 years ago

“I bought rucksacks, outdoor trousers and sandals for my kids. The kit seems well thought out and really good quality at this price point. My girls love it! I too got sucked into the Edinburgh store and would definitely consider Decathlon stuff for myself (hard to please when it comes to outdoor gear) when it comes to the next purchase.”

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Posted 10 years ago

“Quick and easy to buy the products and delivery was fast.”

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Posted 10 years ago

“Products were delivered quickly from being despatched. Quick and easy to make the purchase. All products were as expected and great quality.”

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Posted 10 years ago

“From placing the order to delivery of the goods I had ordered, I was kept informed of the progress of my order by Decathlon. I am very pleased with the online service and look forward to the time when Decathlon expand their stores into South West England.”

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Posted 10 years ago

“Really nice product (wetsuit boots) delivered fast at a great price”

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Posted 10 years ago

“Really happy”

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Posted 10 years ago

“Quick and easy, website easy to navigate”

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Posted 10 years ago

“Excellent quality products at excellent prices delivered promptly”

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Posted 10 years ago

“Great clothes”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,542 reviews