Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,527 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of running gear at good prices. Quick delivery and everything arrived on time. Top marks all round.”

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Posted 9 years ago

“I found the item I wanted and you delivered it really quickly”

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Posted 9 years ago

“Good products at good prices”

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Posted 9 years ago

“Easy to order. Swift delivery. Good quality product at very competitive price.”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“Great prices, fashionable riding wear. Website was good.”

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Posted 9 years ago

“Good products at realistic prices”

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Posted 9 years ago

“Ordered an item on line was pleased with the product but it was to small so had to return it to exchange it was easy to do and as soon as they received it back a new one was sent at no extra cost to me”

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Posted 9 years ago

“Great quality clothes at fantastic prices. I ordered online as nearest store is quite some way from me. Was so pleasantly surprised at how quick the goods arrived. I'm reluctant to buy clothes normally online due to uncertainty of fit, however everything fit perfectly. Good also to see a simple and straightforward returns process just in case. I'm hooked !!!”

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Posted 9 years ago

“I had looked in many stores for a particular product. Decathalon was the only store which was able to satisfy my needs.”

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Posted 9 years ago

“Helpful on phone reporting stock availability Easy to order on-line Fast delivery Good communication Easy to collect from store - helpful and friendly staff”

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Posted 9 years ago

“Easy ordering process. Fast delivery. Good quality merchandise.”

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Posted 9 years ago

“Fast delivery, fits perfectly, high-quality and unique garments.”

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Posted 9 years ago

“Price and quick delivery of goods ????”

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Posted 9 years ago

“Super product at great price - 100 ft 7.5 mm walking safety rope came in really useful on Dolomites trip. Easy ordering and pickup. Really friendly staff member. Thank you.”

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Posted 9 years ago

“Very fast processing of my order, prompt replies to my emails and amazing customer service.”

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Posted 9 years ago

“Fast delivery, good quality products.”

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Posted 9 years ago

“Click and collect makes it all so simple!”

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Posted 9 years ago

“Great selection, value for money, late opening hours, loyalty rewards, offers and the recent #RunningSeries 5KM event at my local Coventry store was such a well organised event and thoroughly enjoyable.”

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Posted 9 years ago

“I ordered on line and was able to collect from my local store without the hastle of search the store for what i wanted and i kewn they would be there.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,527 reviews