Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product great value”

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Posted 10 years ago

“Great price with great service!”

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Posted 10 years ago

“Good service and quick delivery”

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Posted 10 years ago

“Excellent and quick service. We ordered uv t shirts. Very reasobable prices and good quality. I Would definitely use Decathlon again.”

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Posted 10 years ago

“I ordered a pair of 700 series cycling bib shorts and am very impressed by the quality. They compare very favourably with my Assos bib shorts and were very comfortable for a 55 mile ride. Decathlon were REALLY quick in delivering my order. Everything was I expected.”

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Posted 10 years ago

“Very good quality product for the price.”

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Posted 10 years ago

“Good value and great to have so many sports catered for in one store.”

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Posted 10 years ago

“customer service very good”

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Posted 10 years ago

“Very happy with our purchase - would recommend to anyone.”

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Posted 10 years ago

“Great value for money...and I'm sure I go faster now!!!!!!!”

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Posted 10 years ago

“Excellent service, superbly quick response to a problem with a tent. Thank you.”

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Posted 10 years ago

“Fantastic price, quick service, great product”

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Posted 10 years ago

“Excellent service, fast delivery, very happy. I would definately use again. A++++++”

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Posted 10 years ago

“Great choice, excellent prices, extremely helpful staff - what more can you ask for?! I love Decathlon ????”

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Posted 10 years ago

“5* No other words required!”

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Posted 10 years ago

“Excellent service unfortunately tent we ordered wasn't suitable, full refund given no questions asked will definitely shop there again”

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Posted 10 years ago

“Very helpful, quality service and good value.”

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Posted 10 years ago

“Really impressive service. Needed a replacement part to be fitted but because I don't live near a Decathlon store they sent me the part, which I then had fitted by a well-known cycle retailer, and Decathlon then refunded me the fitting cost. Can't say fairer than that!”

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Posted 10 years ago

“We frequently use decathlon as the quality is always very good and the service excellent. They have an excellent range at highly competitive prices.”

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Posted 10 years ago

“My tent arrived very quickly to the store , it was the best price I could find on the Internet . I was delighted with the service given to me by decathlon”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews