Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, good service”

Helpful Report

Posted 11 years ago

“I bought an adult scooter for my boyfriend's 49th birthday, and couldn't be happier with the ease of shopping and delivery. He scooted to work for the first time today, and caused much excitement in his office. One of the security guards at his workplace will be submitting an order very soon.”

Helpful Report

Posted 11 years ago

“Excellent product great value”

Helpful Report

Posted 11 years ago

“Great price with great service!”

Helpful Report

Posted 11 years ago

“Good service and quick delivery”

Helpful Report

Posted 11 years ago

“Excellent and quick service. We ordered uv t shirts. Very reasobable prices and good quality. I Would definitely use Decathlon again.”

Helpful Report

Posted 11 years ago

“I ordered a pair of 700 series cycling bib shorts and am very impressed by the quality. They compare very favourably with my Assos bib shorts and were very comfortable for a 55 mile ride. Decathlon were REALLY quick in delivering my order. Everything was I expected.”

Helpful Report

Posted 11 years ago

“Very good quality product for the price.”

Helpful Report

Posted 11 years ago

“Good value and great to have so many sports catered for in one store.”

Helpful Report

Posted 11 years ago

“customer service very good”

Helpful Report

Posted 11 years ago

“Very happy with our purchase - would recommend to anyone.”

Helpful Report

Posted 11 years ago

“Great value for money...and I'm sure I go faster now!!!!!!!”

Helpful Report

Posted 11 years ago

“Excellent service, superbly quick response to a problem with a tent. Thank you.”

Helpful Report

Posted 11 years ago

“Fantastic price, quick service, great product”

Helpful Report

Posted 11 years ago

“Excellent service, fast delivery, very happy. I would definately use again. A++++++”

Helpful Report

Posted 11 years ago

“Great choice, excellent prices, extremely helpful staff - what more can you ask for?! I love Decathlon ????”

Helpful Report

Posted 11 years ago

“5* No other words required!”

Helpful Report

Posted 11 years ago

“Excellent service unfortunately tent we ordered wasn't suitable, full refund given no questions asked will definitely shop there again”

Helpful Report

Posted 11 years ago

“Very helpful, quality service and good value.”

Helpful Report

Posted 11 years ago

“Really impressive service. Needed a replacement part to be fitted but because I don't live near a Decathlon store they sent me the part, which I then had fitted by a well-known cycle retailer, and Decathlon then refunded me the fitting cost. Can't say fairer than that!”

Helpful Report

Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews