Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived exactly on time and in perfect condition”

Helpful Report

Posted 10 years ago

“I ordered a pop up tent and some camping chairs from Decathlon and was very pleased with how quickly they arrived. Great service.”

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Posted 10 years ago

“Swim t-shirts arrived really quickly they are great value and excellent quality. I have already convinced my friend to buy some and she's just as pleased as I am.”

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Posted 10 years ago

“Quality polo shirts at excellent price, and delivery in 2 days. 1st class site, will def be back.”

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Posted 10 years ago

“Very reasonable prices and speedy delivery. I would always look at the Decathlon site first.”

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Posted 10 years ago

“The item I ordered arrived within 2 days, was very good quality and the price was incredible. I was skeptical ordering not expecting much for the price! I was more than surprised with the efficient service and quality, I have no hesitation shopping at Decathlon again and again............”

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Posted 10 years ago

“Goods arrived very quickly and in good order.”

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Posted 10 years ago

“very good service good bike for the money”

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Posted 10 years ago

“I bought a pair of swim shorts and a rash vest. The shorts are great, nice fit, lovely colour and dry really fast on the beach. The rash vest didn't fit so I returned it and my refund was processed promptly. I will use Decathlon again. Only issue was buying on the website was quite tricky, by the time I was ready to pay, the items were out of stock, but the following day they were available again. Strange.”

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Posted 10 years ago

“Good quality products, fast delivery, recommended to all. We bought a 4-man tent, great value for money.”

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Posted 10 years ago

“Speedy delivery, good quality products excellent value for money”

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Posted 10 years ago

“The service I received when I ordered on line was excellent. Ordered in the afternoon and it arrived next day. Well done Decathlon will be back soon.”

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Posted 10 years ago

“I've never left Decathlon feeling like I've been ripped off. Decent kit at decent prices. They don't do pretend offers either. First stop for all out outdoor and cycling bits”

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Posted 10 years ago

“My order for a tennis racket was acknowledged and I received it in double quick time. Very pleased with the result as was my grandson who was the recipient!”

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Posted 10 years ago

“Absolutely fantastic service was received from Decathlon. They offered a fantastic online deal on a Vango Avington 600 tent. I had visited another site which promised to price match... But when it came down to it they waited so long to reply the Decathlon offer had been snapped up and they said they wouldn't price match. Luckily I'd already bought from Decathlon!”

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Posted 10 years ago

“Always quality products at a brilliant price.”

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Posted 10 years ago

“Loved the whole process, from order to pick-up.”

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Posted 10 years ago

“Excellent service and delivery”

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Posted 10 years ago

“Excellent. Speedy delivery and we love our tent.”

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Posted 10 years ago

“The boules that I purchased were delivered within the time that I was told they would be and I am very pleased with them, I would definitely recommend Decathlon to my friends.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews