Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes as described and arrived promptly”

Helpful Report

Posted 10 years ago

“Helpful, friendly staff Good value for money Teenage boys liked the archery!”

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Posted 10 years ago

“Very quick delivery. Used decathlon as they were the cheapest I found online, had not used them before but will definitely use them again. :-)”

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Posted 10 years ago

“My purchase was delivered very quickly and well packaged. It was a gift for someone so very pleased and would use Decathlon again”

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Posted 10 years ago

“Great and quick service”

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Posted 10 years ago

“great online service, had to return item, lots of options. Thanks”

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Posted 10 years ago

“Thanks Decathlon for a great golf driver & a great price & promp delivery just waiting for the next bargain”

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Posted 10 years ago

“Great service when ordering online. Able to track my package through the delivery process.”

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Posted 10 years ago

“Very quick delivery, goods as described. Perfect.”

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Posted 10 years ago

“Good quality, best prices”

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Posted 10 years ago

“Excellent service and product.”

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Posted 10 years ago

“Purchased a Thule cycle carrier online because the price offered by Decathlon in its sale was the cheapest available at the time by a considerable sum. Delivery was slightly longer than I am used to because I believe the article was despatched directly from France. But the estimated delivery time was stated at the time of order. I was able to track the package and delivery was made a day early. I would use Decathlon again.”

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Posted 10 years ago

“i had no problems with this service”

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Posted 10 years ago

“Very efficient service.”

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Posted 10 years ago

“Excellent, delivered to store when expected. Swimsuit was good quality & fitted well.”

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Posted 10 years ago

“Found the transaction smooth and I was more than pleased with the tennis racquet I ordered.”

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Posted 10 years ago

“Excellent service. Items are brilliant. Would recommend to everyone”

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Posted 10 years ago

“Great service. Quality product. Friendly staff( apart from one of them that I think she didn't like her job since she wasn't helpful at all). But once I started dealing with other staff, then my experience was great as they were very helpful.”

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Posted 10 years ago

“Great staff who know what they are talking about and no problem returning things even when it is me that has messed up”

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Posted 10 years ago

“The items were all of good quality & a good fit. My daughter was very pleased with them. I also found their range brilliant for a young beginner”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews