Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff who know what they are talking about and no problem returning things even when it is me that has messed up”

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Posted 11 years ago

“The items were all of good quality & a good fit. My daughter was very pleased with them. I also found their range brilliant for a young beginner”

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Posted 11 years ago

“Excellent product”

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Posted 11 years ago

“Whether we have shopped on line or in store the service and quality of goods is always very good.”

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Posted 11 years ago

“Good information given re delivery date and time. Delivery men very helpful. Table tennis table was easy to put together with clear instructions (about an hour to complete, need 2 people). We are all delighted with the design and performance of it.”

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Posted 11 years ago

“You always sell what I need and it is great quality :-)”

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Posted 11 years ago

“Quick and helpful”

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Posted 11 years ago

“The Tribord beach shelter is fantastic, easy to put up and pack away. I have already recommended to a friend who ordered IT straight away.”

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Posted 11 years ago

“Excellent service, very quick and easy to pick up my ordered items from store- took less than 5 minutes. Would use again”

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Posted 11 years ago

“First class service throughout.”

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Posted 11 years ago

“Waterproof jacket was brilliant, did as good a job as the £50 jackets on other sites, Highly reccomend”

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Posted 11 years ago

“Tent ordered and posted out very quickly.”

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Posted 11 years ago

“checked online prices after finding these tents on ebay and direct it's cheaper! no brainer and got it blimming quick too! great service.”

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Posted 11 years ago

“Bothe the product and the service was five star”

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Posted 11 years ago

“I'm just so happy knowing that whatever sport I am doing at any time of the year, I know that I can pop into a Decathlon store and get kitted out without breaking the bank! Decathlon for me has the lot, a great workforce team and a service second to none.”

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Posted 11 years ago

“Easy to put up. Luckly bag is large when the tent is down. Very pleased.”

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Posted 11 years ago

“Great boots. Arrived quick and fairly cheap too”

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Posted 11 years ago

“Recommended this website to all my friends excellent service, speedy delivery and was the cheapest price online for the item I ordered!!”

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Posted 11 years ago

“Clothing arrived quickly. The staff at Decathlon in ASDA, Watford, were very friendly, very helpful and very efficient. Have not yet tested items for quality and durability, but they seems very good.”

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Posted 11 years ago

“Really impressed by the ease of order and speed of delivery. Had heard some bad reviews which nearly discouraged me from ordering. However they were the only UK suppliers to carry the quechua extend running pack so I went with it. So glad I did the pack is fantastic and the service great. I have used the pack for a god few weeks now and have been impressed at the quality and value of the pack. It sit's well on my back during long runs and the side pockets are great for accessing without stopping. Product seems durable yet really light. Thanks”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews