Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased from within the Decathalon store and given an excellent demonstration of one of the pop up tents which we purchased and proved to be a perfect buy and now i have bought anothwr on line as a gift which proved equally wonderfull andcwas delivered very quickly. All brilliant.”

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Posted 11 years ago

“Wery good”

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Posted 11 years ago

“WEIGHT BENCH BM210 GREAT ITEM WELL PACKED RECOMMEND+++++ ORDED SPARE BOLTS ARRIVED QUICKLY GREAT SERVICE RECOMMEND+++”

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Posted 11 years ago

“Great customer service and great product.”

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Posted 11 years ago

“Went to Decathlon at Grand Epagny Annecy, we've been before and this is top on our list for things to do ! Spent a couple of hours in shop . Fantastic morning . We have 3 teenage boys who are extremely sporty so were for once happy to shop. Staff were very helpful and spoke good English . Great shop, great prices .”

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Posted 11 years ago

“GOOD PRODUCT AT GREAT PRICES”

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Posted 11 years ago

“Good item, fast delivery and cheap.”

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Posted 11 years ago

“Great quality product at a very low price”

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Posted 11 years ago

“Great quality and value. Quick delivery of goods.”

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Posted 11 years ago

“Great product as described and quick shipping”

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Posted 11 years ago

“Dropper seat post works great and for a bargain price £30”

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Posted 11 years ago

“Good service will definitely use again”

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Posted 11 years ago

“The staff are very helpful and friendly. They really know what they're talking about it which is what great!”

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Posted 11 years ago

“Fast delivery, good product. Happy with purchase”

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Posted 11 years ago

“Good prices and service.”

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Posted 11 years ago

“Always a first class service received from Decathlon. Ordering is easy as is the picking up from the store. I wouldn't hesitate to use them again.”

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Posted 11 years ago

“Good product but sizes came up very small for me.”

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Posted 11 years ago

“The tent arrived promptly and was everything we needed for our camping experience on a very wet weekend. We actually received the tent twice, which to save complications and the cost of recovery of the item, the second one was given to! It was given as a birthday present to a sibling for an up and coming camping trip. So 5 stars...”

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Posted 11 years ago

“Excellent fast service. Easy ordering, quick delivery and good communications.”

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Posted 11 years ago

“very happy with the product received quickly even had a text to when and what time slot wow”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews