Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WEIGHT BENCH BM210 GREAT ITEM WELL PACKED RECOMMEND+++++ ORDED SPARE BOLTS ARRIVED QUICKLY GREAT SERVICE RECOMMEND+++”

Helpful Report

Posted 10 years ago

“Great customer service and great product.”

Helpful Report

Posted 10 years ago

“Went to Decathlon at Grand Epagny Annecy, we've been before and this is top on our list for things to do ! Spent a couple of hours in shop . Fantastic morning . We have 3 teenage boys who are extremely sporty so were for once happy to shop. Staff were very helpful and spoke good English . Great shop, great prices .”

Helpful Report

Posted 10 years ago

“GOOD PRODUCT AT GREAT PRICES”

Helpful Report

Posted 10 years ago

“Good item, fast delivery and cheap.”

Helpful Report

Posted 10 years ago

“Great quality product at a very low price”

Helpful Report

Posted 10 years ago

“Great quality and value. Quick delivery of goods.”

Helpful Report

Posted 10 years ago

“Great product as described and quick shipping”

Helpful Report

Posted 10 years ago

“Dropper seat post works great and for a bargain price £30”

Helpful Report

Posted 10 years ago

“Good service will definitely use again”

Helpful Report

Posted 10 years ago

“The staff are very helpful and friendly. They really know what they're talking about it which is what great!”

Helpful Report

Posted 10 years ago

“Fast delivery, good product. Happy with purchase”

Helpful Report

Posted 10 years ago

“Good prices and service.”

Helpful Report

Posted 10 years ago

“Always a first class service received from Decathlon. Ordering is easy as is the picking up from the store. I wouldn't hesitate to use them again.”

Helpful Report

Posted 10 years ago

“Good product but sizes came up very small for me.”

Helpful Report

Posted 10 years ago

“The tent arrived promptly and was everything we needed for our camping experience on a very wet weekend. We actually received the tent twice, which to save complications and the cost of recovery of the item, the second one was given to! It was given as a birthday present to a sibling for an up and coming camping trip. So 5 stars...”

Helpful Report

Posted 10 years ago

“Excellent fast service. Easy ordering, quick delivery and good communications.”

Helpful Report

Posted 10 years ago

“very happy with the product received quickly even had a text to when and what time slot wow”

Helpful Report

Posted 10 years ago

“Great service, and good value”

Helpful Report

Posted 10 years ago

“The price I paid for the table tennis table (Cornilleau 500m outdoor) was the cheapest on the net in the UK by some margin and even Home Leisure Direct, who offer a "guaranteed best price" offer, could not match it on a direct, like for like basis. I had the table delivered to my local store as it was quicker than having it delivered to home (which would have been free) and I collected it at the time agreed with no hassles at all. Two of the young sales guys helped me get it on to the top of the car and everyone I encountered in the Reading store were very helpful. All in all, lots to be cheerful about and nothing to moan about which makes a nice change in this day and age! Heartily recommended store :-)”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews