Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,537 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price I paid for the table tennis table (Cornilleau 500m outdoor) was the cheapest on the net in the UK by some margin and even Home Leisure Direct, who offer a "guaranteed best price" offer, could not match it on a direct, like for like basis. I had the table delivered to my local store as it was quicker than having it delivered to home (which would have been free) and I collected it at the time agreed with no hassles at all. Two of the young sales guys helped me get it on to the top of the car and everyone I encountered in the Reading store were very helpful. All in all, lots to be cheerful about and nothing to moan about which makes a nice change in this day and age! Heartily recommended store :-)”

Helpful Report

Posted 10 years ago

“The tennis skirt is great - fits well, does not look cheap even though it was very good value. Quick delivery.”

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Posted 10 years ago

“ordered and paid online .collected in store , very easy , very quick . so very happy !”

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Posted 10 years ago

“I have now purchased 2 items from this company and i have been impressed with the speed of delivery. Fully tracked and arrived next day without any problems.”

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Posted 10 years ago

“I ordered on line and used click and collect. Items arrived very quickly.”

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Posted 10 years ago

“The goods arrived quickly, were perfect fits and stopped us getting burnt when we were learning to dinghy sail in the hot Greek sunshine. All good!”

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Posted 10 years ago

“Great all round service! Selected, Ordered, delivered, A good quality tent at a great price”

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Posted 10 years ago

“Lots of products at very reasonable prices”

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Posted 10 years ago

“Always fantastic prices and service”

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Posted 10 years ago

“Very helpful staff, bought a Ping pong table,very heavy and they helped me load it on my roof rack, most shops would quote the health and safety excuse!!!”

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Posted 10 years ago

“Great service and good communication. Fast delivery.”

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Posted 10 years ago

“Excellent products, just what I needed. Excellent service. Fast delivery.Many thanks.definitely will be buying from you again. Will keep advising my friends”

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Posted 10 years ago

“I went to decathlon to pick up a tent from collection. All the staff there was nice towards myself, was in and out of the shop in 1 minute.”

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Posted 10 years ago

“I have ordered 2 items from Decathlon recently, as Amazon failed to live up to their promises. Delivery was outstanding! Will definitely use again. Having just taken up Petanque, the equipment hasn't been the easiest thing to find, but no problems with Decathlon. Blooming marvellous!”

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Posted 10 years ago

“Excellent product at a very reasonable price, prompt delivery.”

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Posted 10 years ago

“Brilliant after sale service by people who know their products.”

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Posted 10 years ago

“Very happy with the service provided when I returned an article and asked for a larger size which was promptly dispatched.”

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Posted 10 years ago

“Very efficient and friendly customer service”

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Posted 10 years ago

“A pleasure to do business with you”

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Posted 10 years ago

“Great price Great product Fast delivery”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,537 reviews