Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 10 years ago

“Great service with the best range of products. One of my fave shops.”

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Posted 10 years ago

“Excellent service, very pleased with the product.”

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Posted 10 years ago

“Very quick to deliver a really excellent and sturdy product.”

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Posted 10 years ago

“The wetsuit I bought was really good value for money and arrived earlier than I'd expected. Great service.”

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Posted 10 years ago

“Great products (bib shorts), super quick delivery and great overall service with guarantees on faulty items - what's not to love?”

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Posted 10 years ago

“As ever. good quality clothes / equipment at a great value price! And...not covered with manufacturer's advertising. Thank you (Merci) Steve D”

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Posted 10 years ago

“Great service,product and delivery”

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Posted 10 years ago

“1st class service, 1st class shop”

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Posted 10 years ago

“very helpful very easy to browse and purchase”

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Posted 10 years ago

“the badminton set was just what i wonted for the children at a good price service was good”

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Posted 10 years ago

“Fantastic place to by all your sporting goods. The own brand items are great quality and I would highly recommend considering them.”

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Posted 10 years ago

“very good service was good price s are exerlent”

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Posted 10 years ago

“A great service.”

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Posted 10 years ago

“Always had excellent service when I've ordered from Decathlon.”

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Posted 10 years ago

“Good service and communication”

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Posted 10 years ago

“top quality staff in Harlow store were really helpful in helping us choose a tent. Finished up ordering on;in via the store , the 2 Second Base Tent is remarkable a is so easy to use.”

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Posted 10 years ago

“Good quality although top a bit on the small size, fast delivery overall very happy.”

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Posted 10 years ago

“hi the service I was given was excellent the products were first class delivery excellent my talking with staff was good they were able to advise me right and very polite I will use them again Ted”

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Posted 10 years ago

“One of the easiest web purchases I've ever made. The co.website is clear and simple to use, but with access to all the detail and options you might need. Navigation is brilliant and final purchase process couldn't be better. Further on, product delivery and communications were faultless. Very, very impressed and satisfied customer. A great lesson in how online cataloguing, presentation, and purchasing should be done. Keep it up Decathlon.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews