Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very quick service would recomened to any body using this service”

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Posted 10 years ago

“Ordered on Sunday arrived on Tuesday which was very good only downside was the cycle t shirt I bought was half price two days later”

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Posted 10 years ago

“Decathlon, is a great place to browse for all your families sporting and leisure goods. A great choice with very competitive prices. Having used their order and collect I can confirm it is a quick and easy way to do your shopping if you are pushed for time.”

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Posted 10 years ago

“Great product, wish it was a lower limit to get free delivery”

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Posted 10 years ago

“very happy with the service I received, easy to get to, shall use you again.”

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Posted 10 years ago

“Great value.”

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Posted 10 years ago

“Great service and delivery, store even phoned me to say my delivery was ready for collection.”

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Posted 10 years ago

“excellent service comfortable to wear does the job”

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Posted 10 years ago

“Very smooth transaction, thank you”

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Posted 10 years ago

“Bought this archery set for my grandson of 10. He loves it and though it is hard to pull back, practicing has made him better. He loves it and is pretty good. It's a shame they only give you two arrows. All in all very good choice. Am sure it will be used lots.”

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Posted 10 years ago

“Great prices, good quality. Very pleasant staff and taking an item back to the store for a refund from an online shop was hassle free.”

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Posted 10 years ago

“I was amazed at the speed my order arrived, order on Friday afternoon delivered before lunch the next day. Running tights purchased are comfortable, don't ride up or down and have washed well. Will be using Decathlon again when I need some winter running gear.”

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Posted 10 years ago

“Did the shopping online and I got the merchandise fast and accurate”

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Posted 10 years ago

“Always great products in low prices and always great service. I go there to buy hiking equipment, clothes and footwear. I honestly can't see better place for this kind of shopping.”

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Posted 10 years ago

“Excellent service as usual”

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Posted 10 years ago

“Always have found the products I've ordered to be of good quality and value. I'm very impressed with the variety of products and the level of stock they seem to have.”

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Posted 10 years ago

“excellent product at excellent price”

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Posted 10 years ago

“Never actually visited a Decathlon store in the UK before, but visited one in Spain and was impressed with the quality and price, so ordered some clothes on line. The quality and price were still excellent.”

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Posted 10 years ago

“Goods arrived promptly we were very pleased”

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Posted 10 years ago

“Absolutely fantastic service! will be using you guy's again! thank you”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews