Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great online service brilliant delivery and great product”

Helpful Report

Posted 10 years ago

“The team in London were very efficient with me , and They solved the problem shortly. I am happy with the company for that reason I buy all my sport stuff with you. Thank you”

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Posted 10 years ago

“I love everything about Decathlon. Great service, staff who are experts in their field, no quibbles on refunds/ exchanges, the biggest range of sport and leisure equipment and clothing under one roof and fantastic quality and variety at an amazing price. Am always recommending Decathlon to people - I just wish there was one closer to home in Cornwall!”

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Posted 10 years ago

“Great customer service”

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Posted 10 years ago

“Super bike , components are great and the bike is stylish to go with it. Have seen more expensive bikes not as well speced, don't know how you do it. when I want a road bike I know where I am going to! All in all from ordering to riding it's been a pleasure. Thankyou.”

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Posted 10 years ago

“Good products, good prices, very small sizes!”

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Posted 10 years ago

“Ordering process was easy and we got our tent within 2 days (very quickly!). We had a chance to check the tent out as we went camping last weekend and it is great! Easy and quick to put up, everything like it looked on the pictures. Definitely recomending :)”

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Posted 10 years ago

“Excellent product - delivered soundly as gift”

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Posted 10 years ago

“Folding chair is great, just what I wanted and great value for money. Pity it didn't have a cover.”

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Posted 10 years ago

“Great service and quick delivery”

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Posted 10 years ago

“Great innovative pop up tents - we've bought a few now and the price is good and arrived on time - I recommend Decathlon”

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Posted 10 years ago

“Web site easy to use and fast delivery”

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Posted 10 years ago

“Ordered online, very easy and arrived quicky”

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Posted 10 years ago

“I love using decathlon - great value prices for great quality products. Always offering swift delivery and a quick refund in the event of a problem. I will continue to use them for all my outdoor needs :)”

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Posted 10 years ago

“Items and service have been as expected.”

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Posted 10 years ago

“Ordered on line picked up in store eays”

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Posted 10 years ago

“Great service, really promt delivery. Good price”

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Posted 10 years ago

“Good service, good delivery, good communication. Excellent product.”

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Posted 10 years ago

“As always requested delivery in store for ease as couriers have a habit of being unreliable. Order was processed and dispatched quickly and email sent to me informing me it was ready for collection. On arrival at store staff very professional and helpful. My order was well packaged and protected thankyou other outlets take note.”

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Posted 10 years ago

“Good and helpful service, and very prompt delivery.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews