Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really straightforward, delivery was quick, product was as expected. Very good!”

Helpful Report

Posted 10 years ago

“Efficient, quick service. I'm happy!”

Helpful Report

Posted 10 years ago

“Quick reliable service, good quality merchandise, in fashion.”

Helpful Report

Posted 10 years ago

“I recently bought my first road bike. I visited the store about 3 times and found the staff very knowledgeable and helpful, so would happily recommend Decathalon. Also, I found the prices at Decathalon very competitive.”

Helpful Report

Posted 10 years ago

“Good quality running clothing for kids, delivered as promised.”

Helpful Report

Posted 10 years ago

“My daughter loves this leotard. She says it's really comfortable and I thought the price was very reasonable. Would recommend.”

Helpful Report

Posted 10 years ago

“Great customer service, the product is super and very good value. I will buy again.”

Helpful Report

Posted 10 years ago

“The product and service i received from Decathlon was absolutely superb and faultless.”

Helpful Report

Posted 10 years ago

“It was very easy to order online and free delivery picking up near by! The tent is brilliant. Easy to pitch and repack, apart from spacious and comfortable! Happy with it all, thank you!!”

Helpful Report

Posted 10 years ago

“Great value friendly service quick delivery. Will defo be back to Decathlon in the future x”

Helpful Report

Posted 10 years ago

“Excellent service! Quick & Correct!”

Helpful Report

Posted 10 years ago

“excellent, very fast delivery”

Helpful Report

Posted 10 years ago

“Love Decathlon - have always found products to be high quality for the price. Just wish there were more stores in the UK - Bristol please!”

Helpful Report

Posted 10 years ago

“A first class service. We received the goods very quickly and the quality is excellent. I would recommend you use Decathlon.”

Helpful Report

Posted 10 years ago

“Fab service :)”

Helpful Report

Posted 10 years ago

“The online range is much broader than what is available in the stores. They have more stock too. Great delivery - fast and well packaged.”

Helpful Report

Posted 10 years ago

“Very pleased with the item bought from Decathlon”

Helpful Report

Posted 10 years ago

“The guys at Decathlon are always very help and kind . The thing I like about Decathlon is the fact that you can return the items any time you wish there is no time return policy .”

Helpful Report

Posted 10 years ago

“Goods arrived very quickly in excellent condition and were good value for money.”

Helpful Report

Posted 10 years ago

“Excellent place. They have every sport you could want and then more.... Always interesting to look around and most items are very good value, especially for kids things.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews