Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived promptly we were very pleased”

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Posted 11 years ago

“Absolutely fantastic service! will be using you guy's again! thank you”

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Posted 11 years ago

“Really straightforward, delivery was quick, product was as expected. Very good!”

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Posted 11 years ago

“Efficient, quick service. I'm happy!”

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Posted 11 years ago

“Quick reliable service, good quality merchandise, in fashion.”

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Posted 11 years ago

“I recently bought my first road bike. I visited the store about 3 times and found the staff very knowledgeable and helpful, so would happily recommend Decathalon. Also, I found the prices at Decathalon very competitive.”

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Posted 11 years ago

“Good quality running clothing for kids, delivered as promised.”

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Posted 11 years ago

“My daughter loves this leotard. She says it's really comfortable and I thought the price was very reasonable. Would recommend.”

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Posted 11 years ago

“Great customer service, the product is super and very good value. I will buy again.”

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Posted 11 years ago

“The product and service i received from Decathlon was absolutely superb and faultless.”

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Posted 11 years ago

“It was very easy to order online and free delivery picking up near by! The tent is brilliant. Easy to pitch and repack, apart from spacious and comfortable! Happy with it all, thank you!!”

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Posted 11 years ago

“Great value friendly service quick delivery. Will defo be back to Decathlon in the future x”

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Posted 11 years ago

“Excellent service! Quick & Correct!”

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Posted 11 years ago

“excellent, very fast delivery”

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Posted 11 years ago

“Love Decathlon - have always found products to be high quality for the price. Just wish there were more stores in the UK - Bristol please!”

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Posted 11 years ago

“A first class service. We received the goods very quickly and the quality is excellent. I would recommend you use Decathlon.”

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Posted 11 years ago

“Fab service :)”

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Posted 11 years ago

“The online range is much broader than what is available in the stores. They have more stock too. Great delivery - fast and well packaged.”

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Posted 11 years ago

“Very pleased with the item bought from Decathlon”

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Posted 11 years ago

“The guys at Decathlon are always very help and kind . The thing I like about Decathlon is the fact that you can return the items any time you wish there is no time return policy .”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews