Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased items from Decathlon in the past and found the quality to be very good.All have been excellent value for money. I have never had to wait long for a delivery and all have been well packaged.No complaints at all only praise and to be recommended.”

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Posted 10 years ago

“Good product, came quickly, thank you.”

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Posted 10 years ago

“Quality of goods is excellent, speed of delivery is exceptional and handling of returns is very good too.”

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Posted 10 years ago

“Quality of goods is excellent, speed of delivery is exceptional and handling of returns is very good too.”

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Posted 10 years ago

“Buying from Decathlon was a pleasant experience and very user friendly and received the correct goods in the specified time.”

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Posted 10 years ago

“Easy to order and very speedy delivery and I'm happy with the product (swimming goggles).”

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Posted 10 years ago

“Fast service and good price.”

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Posted 10 years ago

“Only been in the shop 4 times but I'm pretty impressed with things overall. The shops well laid out, there's a variety of quality products which meet most budgets and when I had to ask a member of staff for help he was very knowledgeable about what I required. Excellent. Well done.”

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Posted 10 years ago

“Excellent process. Quick easy. Recommended!”

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Posted 10 years ago

“Fast delivery, great product and all round great aervice”

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Posted 10 years ago

“Great service, very quick. Thanks”

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Posted 10 years ago

“The quality of the clothes ordered was excellent. I will be ordering all my running gear from Decathlon in future!”

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Posted 10 years ago

“Great service, very quick. Thanks”

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Posted 10 years ago

“I felt that the UK operation is really on the ball and deliver excellent service. They care about products and customers and if you have a problem they will fix for you. 10/10 for service.”

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Posted 10 years ago

“The quality of the clothes ordered was excellent. I will be ordering all my running gear from Decathlon in future!”

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Posted 10 years ago

“Delivery to store was a little slow but what a great pair of trainers with a great price. Definitely will be buying from u again.”

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Posted 10 years ago

“Timely delivery. Goods as described and well packaged.”

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Posted 10 years ago

“great products, great price and good service”

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Posted 10 years ago

“I first visited this store in Portugal and was delighted to see that it is now in the UK. A different range of goods to the normal high street stores. Super smooth ordering process and super fast delivery, all at an affordable price!!! Highly recommended :-)”

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Posted 10 years ago

“Very good quality for very good prices!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews