Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and good product. Very pleased, would use them again.”

Helpful Report

Posted 10 years ago

“Never even heard of Decathlon (not great on shopping personally) but discovered them on line and ordered some stuff. I was a bit confused with the sizing but very impressed on quality and price of the clothing we bought. Then discovered the store at Botley. Wow. Totally hooked.”

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Posted 10 years ago

“Great price, items delivered in the expected timeframe”

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Posted 10 years ago

“delivered very quickly in good packaging, exactly what it said it was :)”

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Posted 10 years ago

“efficient and very convenient loved it and will order again soon”

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Posted 10 years ago

“Amazingly easy, colourful and very spacious. All our friends are very jealous!!”

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Posted 10 years ago

“Beautiful bike. My son was very happy. Very fast delivery. Thank you”

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Posted 10 years ago

“Good helpful staff at the wednesbury (jct 9) branch, who provide good customer service. Wide range of products for indoor and outdoor sports. I highly recommend that you visit this store for your sporting needs.”

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Posted 10 years ago

“Very efficient process from order through to delivery and even including returns. Would like to see more items on line”

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Posted 10 years ago

“Fantastic service, and a great cool bag ruck sack, which we used for Goodwood Festival of Speed - thank you!”

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Posted 10 years ago

“Website easy to sue and always had great service from the staff when shopping in store :)”

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Posted 10 years ago

“Always very efficient when I have ordered anything”

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Posted 10 years ago

“The process to order and collect the goods at the local store was straight forward and quick with no issues”

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Posted 10 years ago

“Very quick delivery, very happy with ordering process”

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Posted 10 years ago

“I find your internet buying and store pick up facility very good. However there is no dedicated even marked pick up point in store (Guiltbrook Notts) and it is frustrating having to wait in a till payment que when you have arrived for just a pick up which should be a lot quicker.”

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Posted 10 years ago

“The products are great quality and value but the website is rubbish. It's not mobile friendly at all.Sometimes I don't shop with you because it's so awkward! Even writing this is difficult!”

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Posted 10 years ago

“Very Quick delivery. Good prices. Happy with product.”

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Posted 10 years ago

“Online order & collect at my local store was very easy & efficiently done. Picked up order about 36 hours after I placed it.”

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Posted 10 years ago

“excellent useful design”

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Posted 10 years ago

“Great shop that has everything that you need. recently i bought a beach tent and it was great product”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews