Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are always very friendly and helpful and you can always find what you are looking for but if you can't the staff will go the extra mile and help you”

Helpful Report

Posted 10 years ago

“I have been going to Decathalon for years . It has never failed to provide top quality sports equipment for incredible prices. More then that it has spacious shops which actually allow you to try your trainers for real before you buy. Try a quick sprint, you can't do that in inferior high Street stores. Decathalon is a store for people who like to try sport and appreciate quality, good prices and rock solid support.”

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Posted 10 years ago

“Took tent to Glastonbury , had some rain, no probs. Great tent which was delivered in quickly and effortlessly. Very happy, thanks.”

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Posted 10 years ago

“great price goods arrived quickly no problem”

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Posted 10 years ago

“Not only did Decathlon sell me what I needed at the best price around, the customer service was excellent when I realised I'd got my address wrong. Used their contact us form and had a response within hours and on a Sunday.”

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Posted 10 years ago

“Super product. Super service, great trader.”

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Posted 10 years ago

“I ordered the badminton set which arrived quickly and which my son loves.”

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Posted 10 years ago

“Brilliant value , prompt delivery can't fault the service”

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Posted 10 years ago

“Very helpful when I phoned for advice. Products arrived promptly and were exactly as advertised.”

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Posted 10 years ago

“Excellent value for money. Delivered quickly. Brilliant product. Climbing jeans are cool.”

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Posted 10 years ago

“I like the fact that different products are available in different specifications - from weekender to serious user.”

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Posted 10 years ago

“The scooter was delivered very fast and is excellent. I've been using it a lot! Will definitely order from Decathlon again.”

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Posted 10 years ago

“Quick and easy. Delivery was faster than expected.”

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Posted 10 years ago

“I have to apologise but I hadnt heard of Decathalon but would really have no hesitation in recommending their service and products. I am delighted with my purchase.”

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Posted 10 years ago

“Quick order process and item ready for collection on time”

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Posted 10 years ago

“Shame you don't sell in store fab horse products at good prices”

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Posted 10 years ago

“Fast delivery, great service”

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Posted 10 years ago

“Happy with everything from the layout of the website, selection and quality of products, speedy delivery and great prices. Thank you!”

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Posted 10 years ago

“Product arrived exactly as described. Prompt delivery for an excellentproduct. Will be trying it out soon when we're next on holiday”

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Posted 10 years ago

“I like Decathlon because of the massive, keenly priced range.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews