Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

Name: Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
Address: 30 Chester Road West Shotton Deeside, Flintshire
Rating: 4.72

4.7 Rating 1,160 Reviews

95 %

of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com

Company Reviews

Metrics

Info

4.7

Based on 1,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 4th December 2023

Anonymous

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 19th December 2016

Mr Ahmed Tafticht,

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 24th August 2016

Mr Karl Homer

Anonymous

Anonymous // 01/01/2019

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“very helpful lady- very competent”

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Posted 4 years ago

“Consistently good service year on year.”

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Posted 4 years ago

“Deeside helped set insurance for a non- standard situation and they were both helpful and patient.”

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Posted 4 years ago

“Very efficient and friendly”

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Posted 4 years ago

“Chloe was very helpful and patient, answered all of our questions and found me competitive prices. Thank you!”

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Posted 4 years ago

“Recently renewed my house insurance with Deeside for the 2nd year, Greg and the team kept me in the loop with all my options and communication through emails was fast and efficient, Good service thank you.”

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Posted 4 years ago

“My first conversation with you convinced me that I had a firm offer priced at £330 for annual cover of buildings and contents. A week later, you contacted me again, asked the same questions and then advised me that it was up to the underwriters to judge whether my application was acceptable. The result was that it would cost me about £100 more than the earlier price. So my criticism is that I received an early, convincing, but false, indication of the result. I would prefer you to have been more 'up-front' regarding the status of the initial conversation.”

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Posted 4 years ago

“I am very pleased for the reminder of the my car to be ensure. And I am happy with the new quotation. Thank you very much for all you did in this particular case.”

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Posted 4 years ago

“Great service. Helped me get right cover for my house.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“always happy to help and my needs were sorted quickly thankyou”

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Posted 4 years ago

“Very detail and proof oriented service. Very assuring for safety and comfort.”

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Posted 4 years ago

“Staff always helpful and polite. They try their best to get best possible deal for you. I would highly recommend your company to friends & Family Thank You.”

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Posted 4 years ago

“Excellent service, polite and helpful staff. Been with Aim for over 10 years and will continue to do so in the foreseeable future. Fully recommend Aim.”

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Posted 4 years ago

“I have two cars Insured by Deeside Insurance. I always get good communication and value for money. Renewing a car policy is easy, you can do it at the branch or on the web, if you have a new policy they require documents to ensure no mistakes in your new policy; with other Insurance companies if they don't check, it can lead to a problem on a claim should the details be incorrect, this Insurance company does check, so you have peace of mind - I like that a lot.”

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Posted 4 years ago

“Very nice people to work with”

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Posted 4 years ago

“Never, ever , ever , deal with this insurance company .money grabbing and they completely dont care about peoples needs.They do all ,obviously to suit their needs. plus they put charges on everything,please read all rewiers about this company . in the end you could buy 2 insurance deals elsewhere from the money they charge you on. please look at other companies that could do better deals and have better customer service skills.”

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Posted 4 years ago

Thank you for taking the time to post your review. We are sorry to hear that our service has not meet your needs on this occasion, I do notice however that you have been a customer of ours since 2006, some 14 years. During which time you have not raised any concerns with our service or fees and can only assume as you have been a client for so long you have been happy with our service. For clarity, we do not hard sell, we simply provide information to all our customers so that they can make their own informed choice. In relation to your policy and the fees that you mention in your review; If you refer to your terms of business you will notice that you have not paid any of the fees we were entitled to charge. Every year we send our terms of business to all of our customers showing a full list of our fees to be completely transparent and on this occasion specifically, taking into account your loyalty over the years, we have reduced our fees and charges by somewhat £155 following your decision to cancel to try and help you. It seems you still remain unhappy even though you have expressed your appreciation over the phone at the time. We do however understand that there is only so much we can do to try and keep people happy and we apologise that on this occasion you were not completely satisfied. However once again thank you for taking the time to post your review.

Posted 4 years ago

“Excellent support and information from Michelle. Saved me a great deal of work. Very happy.”

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Posted 4 years ago

“I have dealt with Greg for several years and he is always helpful, very polite and professional. Chloe has quickly issued the documents for signing and very promptly informed me that my returned docs have been received and all is ok. All in al an excellent service”

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Posted 4 years ago

“Excellent service received each year; and very reliable.”

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Posted 4 years ago

Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com is rated 4.7 based on 1,160 reviews