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Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,178 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,178 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Amy was very understanding with my insurance needs
Helpful Report
Posted 8 years ago
Wanted to cancel the policy after less than 8 hours, but still insisted on me paying the cancellation price of £60. A disgrace. I will be taking this up with the Financial Conduct Authority, Financial Ombudsman Service and making sure a comment goes on Go Compare web site
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Posted 8 years ago
Availability of insurance on specialised stamp collection. VERY disappointed to be charged for paying by debit card( so much so that it is doubtful if we will renew through you next year ) The best feature was the efficient deatails collection by employee
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Posted 8 years ago
Good effort from Charlotte. She worked hard & got reasonably close to matching the lowest quote I found elsewhere. I was happy to accept & remain with Aim....
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Posted 8 years ago
no hassle, everything was explained clearly.
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Posted 8 years ago
Very friendly and efficient service as always.
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Posted 8 years ago
Excellent service
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Posted 8 years ago
The advisor was supposed to be calling back with further details and failed to do so. The other advisor with whom I spoke provided different, contradictory information about the same policy. I then had to provide all the details about my (rented) house all over again, for some reason, even though I had provided this last year and nothing had changed. I had to take time out of work to sort it all out because of the failure to call me back when I was available. Then, despite explaining that I am moving house in a fortnight's time, I was not allowed to build this into my policy now and will have to pay another £40 admin fee for the privilege of having to go through the whole process again when I move. The advisor was not able to answer my queries about my insurance in plain, comprehensible English, although from what I did understand it seems that I'm probably not insured for the things that particularly matter to me, i.e. my musical instruments, which I will now have to insure separately or just take the risk of having them uninsured.
Helpful Report
Posted 8 years ago
Your staff are all extremely helpful and it is alaways a pleasure to deal with them. Kate Rixham . Amy and Charlotte are all very courteous and professional. We have currently 4 policies with you. Barry and Carol Jones.
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Posted 8 years ago
Easy to use. Straightforward. No nonsense. I love you guys. X
Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com 5 star review on 24th August 2016
Helpful Report
Posted 8 years ago
Easy to deal with policy details and documents on line saves paper. Good deals as usual.
Helpful Report
Posted 8 years ago
i wouldn't say they made me happy. i didn't think much of the person i dealt with on the phone but the quote was acceptable and that is the reason i am keeping my business with Aim4agreatquote
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Posted 8 years ago
Everything explained fully
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Posted 8 years ago
Very helpful & provided an excellent value service.
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Posted 8 years ago
Aim4agreatquote would have made me happier if they had accepted groundwater flood cover. The last such occurrence was in 2002, and other companies, rejected for other reasons, have quoted an exemption after ten years. The application process was very laborious, with multiple documents and a verbal repetition of details given last time. In the past, the process of renewal has not involved this procedure with other companies. Many of these documents had to be printed out for my file, as I prefer to have physical documents. I had to print out about 20+ pages.
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Posted 8 years ago
It provided me with a good policy at a very good price. The process was easy and the adviser was very friendly and helpful.
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Posted 8 years ago
Reduced my premium and provided improved cover
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Posted 8 years ago
Persisted and provided a cost effective quote.
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Posted 8 years ago
Friendly, efficient service, all policies well explained and good quote too.
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Posted 8 years ago
Kate, your adviser was extremely quick and efficient while going through the necessary procedures. Very good also, at explaining certain issues as they arose. She is a good ambassador for your company.
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Posted 8 years ago