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Delay Repay Genie Reviews

4.6 Rating 368 Reviews
90 %
of reviewers recommend Delay Repay Genie
4.6
Based on 368 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Delay Repay Genie Reviews
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Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous
Anonymous  // 01/01/2019
Delayed train emails are useful. It's easy to upload tickets to the portal. An app would make this even better!
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Posted 8 years ago
Great service. It would better and easier if they had an app.
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Posted 8 years ago
Daily emails good
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Posted 8 years ago
Click and collect :)
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Posted 8 years ago
I receive regular updates of delayed services on SE Trains and the process for reclaiming is very efficient and easy to use. There are occasionally anomalies where I know my train was delayed but it either does not appear on the daily update or the claim is rejected for some reason best known to SE trains. However these anomalies are few and otherwise I thin the DRS works very well and worth the monthly subscription.
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Posted 8 years ago
This is an easy to use, largely automated service, which really helps with the Delay Repay service provided by the rail networks.
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Posted 8 years ago
Makes the process of claiming compensation so much easier!
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Posted 8 years ago
Delay Repay Genie is rated 4.6 based on 368 reviews