Dell Reviews

"I bought a Precision 3660 Tower 3 years ago. After using it for a couple of months, it started bringing up a blue screen saying that the device had run into a problem and needed to restart. Then another blue screen would pop up asking to enter a BitLocker recovery key. I would lose any unsaved work. This happened periodically. I contacted Dell Support, received a ticket, and was put in touch with a technician. He tried several options, took control of the computer, wiped everything, and reinstalled the operating system. Less than one month later, the same problem returned, and I contacted Dell again. This time, another technician arrived, but the issue was not resolved, although I later received an email saying that the on-site service was completed. I had to get another support ticket. The third technician \"found\" that it was a graphics card issue. So, a technician came at my house and replaced the graphics card. Roughly one month later, the same issue came back. I couldn't return it to Dell because my warranty had expired. Throughout the process, I kept asking if I could return the PC and get another one, but the answer was no. Bottom line: I paid for a defective PC that still has the same issues. Dell was unable to fix them and refused to replace it. Needless to say that I am done with Dell products (I used to like them a lot)."

"I went online to purchase from Dell Alienware I paid for m18 R2 with RTX 4080 video card. I received m18 R2 with RTX 4070 These are not the same thing. I called to inquire about the issue all I got was grief, transfers, and many attempts to explain my issue over and over with no resolution. I feel cheated and after going around with them I now feel it was intentional and the way they do business. I would not ever recommend purchasing from them even if a gun was at your head, just take the bullet."

"Awful customer service. Bad quality\r\n\r\nTake me a month to have a replacement system and even the replacement system has issues. Don't waste your time with Dell Support, they are just useless. Don't buy any products from that company."

"Worst Experience ever with a technical product . Its Keyboard , Speaker, Type C port dont work properly & when raised complaint being a buisness product customer while buying I were got promised for next working day service but even after more than 15 days no service provided and even have denied for service at Home & asked to visit Service centre. what the hell is going with DELL INDIA. Thanks for such a samefull promises & sales after service. even have requested for completely destroy my existing service request but they promised me it have been closed the last request on 22nd nov 2022 but its on 7th dec 2022 its still not closed they lie multiple time & even they dont have any way of talking. & in Last service their engineer left 1 nut to fix even after 2 times of calling due to this the base rubber lay down & laptop is now not well stable on table too"

"Worst Experience ever with a technical product . Its Keyboard , Speaker, Type C port dont work properly & when raised complaint being a buisness product customer while buying I were got promised for next working day service but even after more than 15 days no service provided and even have denied for service at Home & asked to visit Service centre. what the hell is going with DELL INDIA. Thanks for such a samefull promises & sales after service. even have requested for completely destroy my existing service request but they promised me it have been closed the last request on 22nd nov 2022 but its on 7th dec 2022 its still not closed they lie multiple time & even they dont have any way of talking. & in Last service their engineer left 1 nut to fix even after 2 times of calling due to this the base rubber lay down & laptop is now not well stable on table too"

"Worst Experience ever with a technical product . Its Keyboard , Speaker, Type C port dont work properly & when raised complaint being a buisness product customer while buying I were got promised for next working day service but even after more than 15 days no service provided and even have denied for service at Home & asked to visit Service centre. what the hell is going with DELL INDIA. Thanks for such a samefull promises & sales after service. even have requested for completely destroy my existing service request but they promised me it have been closed the last request on 22nd nov 2022 but its on 7th dec 2022 its still not closed they lie multiple time & even they dont have any way of talking. & in Last service their engineer left 1 nut to fix even after 2 times of calling due to this the base rubber lay down & laptop is now not well stable on table too"

"Worst Experience ever with a technical product . Its Keyboard , Speaker, Type C port dont work properly & when raised complaint being a buisness product customer while buying I were got promised for next working day service but even after more than 15 days no service provided and even have denied for service at Home & asked to visit Service centre. what the hell is going with DELL INDIA. Thanks for such a samefull promises & sales after service. even have requested for completely destroy my existing service request but they promised me it have been closed the last request on 22nd nov 2022 but its on 7th dec 2022 its still not closed they lie multiple time & even they dont have any way of talking. & in Last service their engineer left 1 nut to fix even after 2 times of calling due to this the base rubber lay down & laptop is now not well stable on table too"