“Worst company ever, customer service is shocking! Left me stranded in Barcelona as I asked them to change my date and they didn’t do it. They then contacted me after about 50 emails, as no number in use for me to call. Told me I would have to pay! Horrific company and will never use them ever again! Wish I could give a 1 star!
You select a booking date and then they show you multiple dates so what you book is not what you asked the system for! Never know such an incompetent company! I will spend the next few weeks posting bad reviews everywhere so people aren’t scammed like me!”
“WARNING DO NOT USE DIRECT…
WARNING DO NOT USE DIRECT FERRIES!!!!!!!!
Try phoning them or even finding a phone number. If you cant contact don't use. I tried to alter a booking; site said error contact by phone. No number available.4 hours of searching later contacted Stena line direct to sort out my booking. Book direct with Stena exactly the same price much better service.
Direct Ferries if you want to answer this review post a working phone number or apology preferably both.
Again DO NOT USE”
