Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 444 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

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Direct Sports 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service and Faster Delivery! I recently purchased Badminton rockets from Direct Sports, and the quality of the product was amazing. Not only this, they offer a wide range of high-quality products and their delivery was also incredibly fast. I Highly recommend Direct Sports to anyone looking for top notch sports gear and efficient service.”

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Posted 1 year ago

“Great website, great prices and wonderful, quick delivery. Thank you.”

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Posted 1 year ago

“It was quick”

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Posted 1 year ago

“Frustratingly I live 0.5miles away from a sports direct store and paid £4.99 delivery to store and sadly due to the product not fitting I paid £4.99 to return and was told I could not return to the store. Very disappointed in this customer service.”

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Posted 1 year ago

“Arrived on time and good fit, would have preferred to visit a shop as near the main warehouse but still good buy”

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Posted 1 year ago

“Great range of products; good price; fast delivery.”

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Posted 1 year ago

“Ordering easy and arrived quickly. Have worn this brand previously and found them very comfortable. Went up half a size to give more space. Excellent for badminton.”

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Posted 1 year ago

“arrived early and price was the best I could get anywhere”

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Posted 1 year ago

“The price was very competitive and my order arrived extremely quickly. Will use again.”

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Posted 1 year ago

“Ordered on Friday and the item arrived on Saturday! Well packed and great quality, would recommend!”

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Posted 1 year ago

“Speedy delivery”

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Posted 1 year ago

“Fast delivery, happy with my purchase”

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Posted 1 year ago

“I was charged £9 for the privilege of having to return my purchase, in addition to the cost of paying for the postage, over £3 at the post office. The shoes were smaller than the advertised size and not suitable.”

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Posted 1 year ago

“Really happy with my purchase, Adidas squash trainers and new racket, great price and delivery was very quick. Thanks”

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Posted 1 year ago

“My tennis shoes arrived as scheduled and were left in my safe spot as I was out. The packaging kept the box dry. The shoes were just as advertised and fit perfectly.”

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Posted 1 year ago

“All proces went well”

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Posted 1 year ago

“Great selection of sports clothing/shoes etc. All at good competitive prices.”

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Posted 1 year ago

“Quick delivery and good discount on branded shoes. Excellent service .”

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Posted 1 year ago

“Good price and on time delivery for my recent Order of Squash racquet and shoes”

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Posted 1 year ago

“The purchase was very easy and straightforward. We purchased the item with additional stringing services on Friday morning and it was shipped the following working day arriving well within 3-5 days. Very pleased with the purchase, product and delivery.”

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Posted 1 year ago

Direct Sports is rated 4.5 based on 444 reviews