Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 429 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

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“All proces went well”

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Posted 1 year ago

“Great selection of sports clothing/shoes etc. All at good competitive prices.”

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Posted 1 year ago

“Quick delivery and good discount on branded shoes. Excellent service .”

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Posted 1 year ago

“Good price and on time delivery for my recent Order of Squash racquet and shoes”

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Posted 1 year ago

“The purchase was very easy and straightforward. We purchased the item with additional stringing services on Friday morning and it was shipped the following working day arriving well within 3-5 days. Very pleased with the purchase, product and delivery.”

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Posted 1 year ago

“Good delivery with dpd and rackets in good condition”

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Posted 1 year ago

“Fantastic price and super speedy delivery. Very happy customer!”

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Posted 1 year ago

“Terrible customer service. Although I am a size 5 I ordered tennis shoes 5.5 just in case they came up a bit small but still far too small. There was no indication on the website that they are small for size and to order much larger. I was unhappy at having to pay to send them back as I liked the trainers but sizing terrible. When I questioned this payment, they were not helpful. Pro Direct are a much better company to deal with.”

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Posted 1 year ago

“Direct Sports for fast delivery of tennis equipment at excellent prices. Offering a wide range of top quality products for players of all levels.”

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Posted 1 year ago

“Great prices and fast delivery - will use again”

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Posted 1 year ago

“Good delivery and stock seems fresh. First time user of this website and glad everything worked well.”

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Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“The website was easy to navigate, there was plenty of choice for the item I required, (although one was out of stock), and I was kept informed of the delivery date.”

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Posted 1 year ago

“Very easy to get my refund from my mistake order twice what l needed”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“DO NOT USE - still not shoes and they are witholding my money”

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Posted 1 year ago

“Very good tennis balls at a very competitive price. Delivered on time.”

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Posted 1 year ago

“Very prompt and shoe is great”

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Posted 1 year ago

“good service, quality products. I had to return my Son's Hockey shoes due to his feet growing! Emailed, had a prompt clear response. Returned and ordered another size. Eve was so helpful via email and phone. Thankyou!!”

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Posted 1 year ago

“Very fast delivery. Excellent service. I wish I needed more rugby equipment. This company could teach Amazon a thing or two! Thank you”

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Posted 1 year ago

Direct Sports is rated 4.5 based on 429 reviews