Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 444 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

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Direct Sports 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery with dpd and rackets in good condition”

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Posted 1 year ago

“Fantastic price and super speedy delivery. Very happy customer!”

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Posted 1 year ago

“Terrible customer service. Although I am a size 5 I ordered tennis shoes 5.5 just in case they came up a bit small but still far too small. There was no indication on the website that they are small for size and to order much larger. I was unhappy at having to pay to send them back as I liked the trainers but sizing terrible. When I questioned this payment, they were not helpful. Pro Direct are a much better company to deal with.”

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Posted 1 year ago

“Direct Sports for fast delivery of tennis equipment at excellent prices. Offering a wide range of top quality products for players of all levels.”

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Posted 1 year ago

“Great prices and fast delivery - will use again”

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Posted 1 year ago

“Good delivery and stock seems fresh. First time user of this website and glad everything worked well.”

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Posted 1 year ago

“Great price and fast delivery”

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Posted 1 year ago

“The website was easy to navigate, there was plenty of choice for the item I required, (although one was out of stock), and I was kept informed of the delivery date.”

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Posted 1 year ago

“Very easy to get my refund from my mistake order twice what l needed”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“DO NOT USE - still not shoes and they are witholding my money”

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Posted 1 year ago

“Very good tennis balls at a very competitive price. Delivered on time.”

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Posted 1 year ago

“Very prompt and shoe is great”

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Posted 1 year ago

“good service, quality products. I had to return my Son's Hockey shoes due to his feet growing! Emailed, had a prompt clear response. Returned and ordered another size. Eve was so helpful via email and phone. Thankyou!!”

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Posted 1 year ago

“Very fast delivery. Excellent service. I wish I needed more rugby equipment. This company could teach Amazon a thing or two! Thank you”

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Posted 1 year ago

“Still not had any shoes and they have my money. DO NOT USE”

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Posted 1 year ago

“Great selection of squash rackets, with good specification information. Very good price and excellent fast delivery.”

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Posted 1 year ago

“Great customer service, had issues with damaged shuttles and returned them for a warranty claim which was upheld by the manufacturer and subsequently received replacements FOC.”

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Posted 1 year ago

“Superb purchase, security verification and super quick delivery. Totally awesome. Thank you”

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Posted 1 year ago

“Ordering via the website was easy, I received frequent emails re delivery which came when it said it would. Unfortunately the trainers were just a bit too big (smaller sizes seem to be generally out of stock for this product) but the returns process was unexpectedly simple and again I was emailed when the package had been received and the refund was quickly and efficiently processed. Overall, very impressive.”

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Posted 1 year ago

Direct Sports is rated 4.5 based on 444 reviews