DLSB Reviews

Name: DLSB
Rating: 1.82

1.8 Rating 350 Reviews

20 %

of reviewers recommend DLSB

Company Reviews

Questions

Metrics

1.8

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how DLSB made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DLSB 1 star review on 12th September 2025

Alexandra

This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Anonymous

Mrs P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service- messages back very quickly to my enquiry. Have used the website a few times, returns can take a bit of time but I have always got them back. Delivery has been quick and I would say it is reasonably priced”

Helpful Report

Posted 5 years ago

“DLSB is a hidden gem, I have always receive amazing service for fabulous clothes alongside with great value! It’s just brilliant”

Helpful Report

Posted 5 years ago

“Great communication. Fab clothes and quality and quick delivery”

Helpful Report

Posted 5 years ago

“Great clothing, fantastic value. Lots of items to choose from. Definitely 5☆”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Love everything I shop with them, will definitely be back!”

Helpful Report

Posted 5 years ago

“I've ordered a few things from DLSB and always very satisfied...love the shoe collection x”

Helpful Report

Posted 5 years ago

“Great service.Quick delivery and fantastic items.”

Helpful Report

Posted 5 years ago

“Great clothes and fast delivery 😊👌”

Helpful Report

Posted 5 years ago

“Great clothes, amazing offers, and fast delivery.”

Helpful Report

Posted 5 years ago

“Ordered twice from DLSB. The first dress i ordered was quite short compared to the picture so I returned it which was really easy to do and received the money back quickly! I then ordered a different dress and it was perfect! I love the unusual styles, it’s not what you see in every other shop!”

Helpful Report

Posted 5 years ago

“My item was never delivered! Track it said delivered by Royal Mail but it’s wasn’t! It’s was so hard to try and get a refund so I gave up!”

Helpful Report

Posted 5 years ago

“Fab clothes, reliable, quick delivery.”

Helpful Report

Posted 5 years ago

“FABULOUS CLOTHES! 💗”

Helpful Report

Posted 5 years ago

“Lovely products, quick delivery. My favourite online shop!”

Helpful Report

Posted 5 years ago

“Do not use this company at any cost they are ripping people off”

Helpful Report

Posted 5 years ago

“I have ordered items from this website on the 16th of February (2 items), one turned out to be "ok", the other turned out to be a very awful quality. Returned the item around the 27th of February and they still have not sent my refund! They are blaming the pandemic, they are blaming everything else but to take responsibility and give the money back to people. Never ever ever order from these scam people again. And do yourself a favour too and stay away from them unless you want to receive a cheap quality product and then not receive your money back. I am highly disappointed by their behaviour. ONE MONTH AFTER THEY HAVE DEFINITELY RECEIVED MY RETURN STILL NO MONEY BACK.... THEY HAD WEL OVER 21 WORKING DAY TO REFUND THE MONEY. AVOID THEM AT ALL COST!”

Helpful Report

Posted 5 years ago

“Awful amateur company! Have zero customer service. Ordered two big orders from them, nothing was suitable and not good quality. Returned items and was told 21 days or more for them to even look at processing my return. No phone number to contact them on have to contact them via Facebook or some other means as they are notoriously hard to get in touch with. I’m nearly a month and a half in now and still no word from them. SHOCKING COMPANY. AVOID LIKE THE PLAGUE. Won’t be getting my money back anytime soon.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“***Terrible service & quality**** first dress I bought from DLSB fell apart first time wearing it, shockingly bad quality. Therefore I returned other items I had purchased 4 days after receiving- it took them 21 working days to process my return & now won’t refund as over the 14 days! Having emailed back & forth for days now & it’s like hitting your head against a brick wall not even convinced it’s a person I’m dealing with as answers are so robotic. Avoid at all costs, no wonder so many bad reviews on here for them”

Helpful Report

Posted 5 years ago

DLSB is rated 1.8 based on 350 reviews