Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,609 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 4 star review on 17th December 2025

586

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was previously bought a towel one Christmas. I have found it very useful so I brought another one so I have two to go swimming.”

Helpful Report

Posted 3 months ago

We love a towel so good you need two! 😍💦 Thanks for coming back for more — here’s to many more swim sessions ahead! 🏊‍♀️✨

Posted 3 months ago

“Quirky designs for practical products that really deliver. Excellent stuff!”

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Posted 3 months ago

Love this — thank you! 💛 Practical and playful is exactly what we’re going for 🙌💦

Posted 3 months ago

“I loved my hair wrap, it saves me so much time on drying my hair , my curls are so beautiful”

Helpful Report

Posted 3 months ago

Yesss we love to hear that! 😍 So happy the hair wrap’s saving you time and keeping those curls looking fab 💕✨

Posted 3 months ago

“Excited to learn about the towels from a friend. Guess what everyone is getting on my Christmas list?!”

Dock & Bay 5 star review on 11th October 2025

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Posted 3 months ago

Those look amazing! 😍 Such a fun and personal touch — love seeing the embroidered names on the classic D&B stripes 🌈✨ Everyone on your Christmas list is in for a treat! 🎁💛

Posted 3 months ago

“I was lead to believe it was 48 hour delivery it took over a week. When the bag arrived it wasn't what I expected it was very flimsy, but it did the job.”

Helpful Report

Posted 3 months ago

We really appreciate you sharing this 💛 Sorry to hear your order took longer than it should’ve and that the bag wasn’t quite what you expected. Glad it came in handy though! We’ll keep this in mind as we keep improving 🌈

Posted 3 months ago

“Very quick delivery, quality item. Have used one a few times now and certainly easy to keep on the head (previous other brands used to fall off). I like to leave it on my wet hair for a while as I have very thick hair that tends to frizz. Makes the whole process of washing, drying and styling my hair less of a chore.”

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Posted 3 months ago

We’re thrilled to hear that you’re loving your Dock & Bay experience! 🌊✨ It’s great to know our items are making your hair routine easier 🙌🏼 Best wishes, Team Dock & Bay

Posted 3 months ago

“I really like Dock & Bay. Nice items, fun colors and great website for easy browsing.”

Helpful Report

Posted 3 months ago

Yay! Love this 💕 Bright colours, easy browsing, and happy vibes — that’s what we’re here for! 🌈💻

Posted 3 months ago

“I can’t comment on the quality of the towels because I sent this as a thank you gift to our friends, but the customer service I received while placing these customized towels was fabulous! Helped describe what the customization would look like, where it would be placed on the towel and helped with placing the large order so I saved myself a little money. and the communication was all very timely.”

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Posted 3 months ago

Ahh this makes us so happy! 😍 We love helping create the perfect personalised gifts 🎁✨ Thanks for the kind words about our team — they’ll be smiling big after reading this! 🌈

Posted 3 months ago

“Its amazing! Makes beach day always lovely day😊”

Helpful Report

Posted 3 months ago

That’s amazing to hear! 😍 Here’s to many more sunny, sandy, lovely beach days ahead 🌊💛

Posted 3 months ago

“Item received very promptly and just as described. Very pleased, thank you.”

Helpful Report

Posted 3 months ago

Thank you for your lovely feedback! We’re thrilled to hear that everything arrived promptly and just as you expected 🫶🏼

Posted 3 months ago

“Always fabulous quality and very colourful product.”

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Posted 3 months ago

Thank you so much! 💛 We’re all about fabulous quality and even more fabulous colours 😎🙌

Posted 3 months ago

“This was my second purchase - the towels I purchased 4 years ago are still going strong, quality is incredible and colours still look great. I was more than happy to invest again this time for my growing kiddies!”

Helpful Report

Posted 3 months ago

Four years and still looking fab? That’s music to our ears! 🎶💦 Thanks for investing in another set — we love that the whole fam’s getting in on the towel fun 🏖️💙

Posted 3 months ago

“Quick, reliable, exactly what i ordered and described perfectly.”

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Posted 3 months ago

Thanks so much for your great review! We're glad your order arrived quickly and just as expected. We really appreciate your support 💖

Posted 3 months ago

“I've had Beach Towels and Tea Towels. Excellent quality and Great patterns and colours. I want to order Bathroom Towels next. Really Pleased overall.”

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Posted 3 months ago

Wow – thank you for the lovely feedback! We're so happy to hear you're enjoying both the beach towels and tea towels. We put a lot of thought into quality and colour, so it's amazing to know it's appreciated. You're going to love the bathroom towels too – we can’t wait for you to try them! 😊

Posted 3 months ago

“Very Great towel. I love it! Dries really quick and is super soft.”

Helpful Report

Posted 3 months ago

Thanks so much for your kind words! We're thrilled to hear you're loving your Dock & Bay towel – quick-drying and super soft is exactly what we aim for 🌊🧺

Posted 3 months ago

“Very good speedy service and problem free delivery.”

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Posted 3 months ago

So great to hear everything went smoothly 🙌💛 Fast, fuss-free service is what we love to deliver! Thanks for sharing 🌈✨

Posted 3 months ago

“Great product. I have eczema. Pads are gentle but effective on the skin.”

Helpful Report

Posted 3 months ago

So lovely to hear this 💛 We’re really glad the pads have been gentle and kind to your skin while still doing the job 🙌✨ Thanks for sharing your experience!

Posted 3 months ago

“Fifth purchase of towels, second purchase for hair wraps and I can't be more delighted with the products.”

Helpful Report

Posted 3 months ago

Wow — fifth towels and second hair wraps! 🙌💛 That makes our day! We’re so happy you’re loving them all — thank you for being such a loyal member of the Dock & Bay crew 🌈✨

Posted 3 months ago

“Excellent quality.Dry stuff quick . Look really nice in my kitchen there quirky . It’s a minor detail but you can hang them on handle and it looks lovely because of the colours and is a stitched in hook to hang over your kitchen handle I would definitely buy more .You get what you pay for”

Helpful Report

Posted 3 months ago

This made us smile! 😍🫶 So happy you’re loving the quality and the colourful kitchen vibes 🌈✨ We totally agree — that little hanging loop makes all the difference! Thanks for the lovely review and for brightening up your kitchen with us 🙌💛

Posted 3 months ago

“Great service with a good product, very lightweight for packing and way more absorbent than I was expecting. Excellent”

Helpful Report

Posted 3 months ago

So happy to hear this! 🙌✨ Love that the towel surprised you with its absorbency — lightweight and hardworking, that’s how we roll 😎💦 Thanks for the fab feedback! 🌈

Posted 3 months ago

Dock & Bay is rated 4.9 based on 34,609 reviews