Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,609 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 4 star review on 17th December 2025

586

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the towels we bought. The size is perfect for the beach, and really absorbent. Love them!”

Helpful Report

Posted 2 months ago

So happy to hear that! 💙 The perfect size, super absorbent, and beach-ready, sounds like they’ve passed the test with flying colours! ☀️🏖️

Posted 2 months ago

“The Dock and Bay towel we got for our daughter is absolutly fabulous, she is so pleased with it, she uses it on her holidays and weekend aways as it takes up so little space in her suitcase. But I would like to mention the customer service team who were brillent and as I made a mistake in what I ordered, were more than helpful in letting me change the towel, nothing was too much trouble.”

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Posted 2 months ago

That’s such a lovely review, thank you so much! 💙 We’re thrilled your daughter’s loving her towel (perfect for those getaways!) and even happier our customer service team could help sort things out so smoothly. Nothing makes us prouder than happy customers and hassle-free fixes! ✨🌴

Posted 2 months ago

“They're very good towels, i've not tried the pillow yet because I live in Melbourne and summer is a month late as per usual. But I have been using the towel int he pool and have also had one for about 5 years now as well, so I can definitely say they are long lasting. They stay sand free and they clean well in the washing machine. They also fold down pretty well, I'm not sure I can say much more about a towel really. Really fast and easy delivery from AusPost”

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Posted 2 months ago

Wow, 5 years, that’s amazing! 💙 So happy to hear your towel’s still going strong after all this time. They really are made to last, and glad delivery was a breeze too! ☀️🇦🇺

Posted 2 months ago

“The tea towel are fantastic. Well worth paying extra . Really absorb the water and stay looking night and fresh .”

Helpful Report

Posted 2 months ago

So glad to hear you’re loving the tea towels 💖 They really do absorb water beautifully while staying fresh, making them a fantastic addition to any kitchen 👩‍🍳

Posted 2 months ago

“Super quick drying towels that look amazing. Such good quality and wash well. Perfect size for beach and fold up neatly making them light and easy to carry. The sand was so easy to brush off which meant I didn’t get covered in it. I love them so much I have bought them for family and friends who now also love them as much as I do. The order arrived quickly too. Thank you Dock and Bay”

Helpful Report

Posted 2 months ago

So glad to hear you’re loving our quick-drying towels, Tanya! 💙 They really do make beach days so much better, and we’re thrilled that your family and friends are enjoying them too. Thanks a million for the kind words and for spreading the Dock & Bay love!

Posted 2 months ago

“Two lovely beautifully made beach pillows delivered very quickly as per usual a great standard as is all Dock & Bay items”

Helpful Report

Posted 3 months ago

So happy you’re pleased with them! 💙 We love hearing our beach pillows have made it to their new home safe and sound, perfect for those relaxing sunny days! ☀️🌴

Posted 2 months ago

“I've brought several extra large towels now. We love them, they take up so little space & dry so fast. They do what they say on the tin. I recommend these to everyone. Got a bargain with my last 2 as they were in the sale.”

Helpful Report

Posted 3 months ago

That’s amazing to hear, thank you! 💙 So glad you’re loving the XL towels and even snagged a great deal in the sale! They really are the perfect mix of space-saving and super quick-drying. Sounds like you’re fully stocked for every adventure! 🌴✨

Posted 2 months ago

“Wir haben die Handtücher von Dick & Bay zur Hochzeit geschenkt bekommen und sie dürfen seitdem in keinem Urlaub mehr fehlen! Einfach tip-top! :)”

Helpful Report

Posted 3 months ago

Wie schön! 💙 Das klingt nach dem perfekten Hochzeitsgeschenk — freut uns riesig, dass euch die Handtücher auf all euren Reisen begleiten. Vielen Dank fürs Teilen und liebe Grüße ans frisch verheiratete Paar! ☀️🩵

Posted 3 months ago

“Fab wee reusable pads use them every day, would highly recomend”

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Posted 3 months ago

We're thrilled to hear you’re loving our reusable pads! Thanks for helping us make sustainable swaps the norm 💚🌿

Posted 3 months ago

“I have ordered the hair wrap for my daughter for Christmas so unable to leave a review for this product.But I have bought the towels in the past and they are amazing.Light to pack.Dry you efficiently and look great at the pool/beach.Definitely recommend.”

Helpful Report

Posted 3 months ago

That’s so lovely, thank you! 💙 We’re sure your daughter will love her hair wrap just as much as you’ve loved the towels. They really are the perfect combo for travel and pool days! 🎁☀️

Posted 3 months ago

“Great product. Feels lovely and dries quickly. Ideal to jet off on hols with especially when only taking hand luggage and you haven't got room for a bulky towel. All the family now have one!”

Helpful Report

Posted 3 months ago

That’s amazing to hear! 🙌 Sounds like you’ve got the whole family converted — and we love that our towels are making travel that bit easier (and lighter!). Thanks for taking us along on your holidays 🌴💙✈️

Posted 3 months ago

“Fun patterns and the most absorbent teatowels I've ever owned. It was exactly the pop of colour my kitchen was calling out for. Thanks Dock and Bay. You have won me over!”

Helpful Report

Posted 3 months ago

That’s such lovely feedback, thank you! 💛 We’re thrilled the tea towels have brightened up your kitchen and delivered on both style and absorbency. So happy to have officially won you over! ✨🍋

Posted 3 months ago

“Thank you”

Helpful Report

Posted 3 months ago

“Easy to use website and got what I needed ready for hols, quick delivery too”

Helpful Report

Posted 3 months ago

So glad to hear that! 🙌 Nothing better than a smooth shop and speedy delivery before a holiday. Hope your new goodies make the trip even better! ☀️🧳

Posted 3 months ago

“Love the new hair wraps. Light, fun design, perfect for at home or on holiday.”

Helpful Report

Posted 3 months ago

So happy you’re loving the new hair wraps! 💛 They really are the perfect mix of fun and functional — whether it’s a self-care night in or a sunny getaway 🌴✨

Posted 3 months ago

“Great beach towels! Love the quality and colours and they wash well!”

Helpful Report

Posted 3 months ago

So glad you’re loving them! 💙 The colours really do make beach days brighter, and we love hearing they’re holding up beautifully after a wash or two! 🏖️✨

Posted 3 months ago

“This is the 3rd time I have purchased goods from Dock and Bay. The products are well made, well packaged and arrived quickly. I would highly recommend them and will order again”

Helpful Report

Posted 3 months ago

We’re so happy to hear that — thank you for being a returning customer! 💙 Delighted you’re loving the quality and service each time. Can’t wait to have you back again soon! ✨

Posted 3 months ago

“Excellent quality towels, packaged beautifully. Great service, fast delivery.”

Helpful Report

Posted 3 months ago

That’s wonderful to hear, thank you! 💕 So glad you’re happy with the quality, packaging and speedy service — we love getting those bright towels out to you fast! 🌈💦✨

Posted 3 months ago

“Bit of a disaster with delivery (Royal Mail) but luckily it arrived by the skin of its teeth! Was shocked at how thin the towels are, and they don’t dry the body properly. But they are lighter for travel, great size (XL). They also don’t dry quickly once wet. Ok for laying on as the size is good, but absolutely no ‘cushioning’ feel. Yes smooth feel, quite a strange feel actually! Obviously too expensive not to use again, so I will. But I wouldn’t buy again. To be very honest I believed the reviews and hype and disregarded the not so good reviews. Lesson learned!”

Helpful Report

Posted 3 months ago

Thanks so much for taking the time to share your honest feedback 💛 We're really sorry to hear your experience didn’t live up to expectations (and for the delivery stress too — sounds like quite the journey!). Our towels are designed to be lightweight and quick-drying, so they do feel a bit different from traditional cotton — definitely more of a smooth, compact travel towel than a fluffy one. We totally get they’re not for everyone though, and we appreciate you giving them a fair try 🙏💬 If you’d like, our team can help with some tips on getting the best absorbency out of them — just let us know! 💦✨

Posted 3 months ago

“Lovely bag, will be very useful”

Helpful Report

Posted 3 months ago

So glad you love it! 💕 Practical and stylish — ready to take on all your adventures 🌈👜✨

Posted 3 months ago

Dock & Bay is rated 4.9 based on 34,609 reviews