Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,719 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very helpful to me as somehow I didn’t put the number on my shipping address so it wouldn’t be delivered to me as I contacted them and they saw it was returned they sent another out to me with the correct address and received it still in time for me”

Helpful Report

Posted 10 months ago

“Great looking towels. Unfortunately the colours ran when I washed them together which I didn’t expect so they look a bit less great now! Useful on holiday and the quality feels like they will last a long time.”

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Posted 10 months ago

“I had bought a Dock & Bay beach towel a couple years ago and absolutely love it so I wanted to get a couple more. The new ones look nice but do no feel nearly as good as the first one I bought. A little disappointed”

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Posted 10 months ago

“The towels are great they do not pick up any sand like they say and they are quick drying however they do not older you well enough like a normal towel”

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Posted 11 months ago

“Great towel that is light and comes with its own bag.”

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Posted 11 months ago

“Very happy with the service, quick delivery and easy to use website”

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Posted 11 months ago

“Brilliant beach bag. Because it packs away so small it leaves so much more space in your suitcase.”

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Posted 11 months ago

“Pretty colours and love the bag they come in but they are thin and quite crunchy in texture rather than soft and cosy like a normal towel. They did dry relatively quickly in the sun though which was good.”

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Posted 11 months ago

“Wanted one for ages love it”

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Posted 11 months ago

“Love the colour choices, working well for us so far and hoping these will last for us for many holidays into the future. Wish I’d bought them sooner.”

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Posted 11 months ago

“Very quick delivery. We can't wait to use our towels in Europe this summer 😀”

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Posted 11 months ago

“Really soft and lightweight Sand slips off Takes up minimal suitcase space Great choice of colours”

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Posted 11 months ago

“Beautifully presented in their gift box.”

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Posted 11 months ago

“Thrilled by the quality of both my items. Can"t fault a thing.”

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Posted 11 months ago

“Great product both bath and back towels,space saving for your holidays and quick drying too 😁”

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Posted 11 months ago

“Shipping and customer service were great”

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Posted 11 months ago

“The towels look great and work well! Works exactly as described! Embroidered initials are nice too!”

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Posted 11 months ago

“The towel looks striking with it's bold green and white stripes. Just the right size. Comfy to lay on, light and quick drying.”

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Posted 11 months ago

“I love the soft feel and bright colours of these towels. Great that they compact down so small for travelling and come with a handle storage bag. They are good at soaking up moisture too.”

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Posted 11 months ago

Hi Hannah! We loveee that you love the softness of our towels (its our fave thing truly 😁) and happy you enjoy them! Make sure you make a beach trip soon and show off your towel :)

Posted 11 months ago

“Have purchased the bath towels that are good, but take a bit of getting used to - they feel like a chamois. We have also bought the hair wraps, and they are amazing - so much lighter than a towel, so absorbent, don’t fall off like a towel might and even suits my adult daughter who has thick long hair to past her elbows. Hair dries quick and comfortably. Shipping was efficient and well communicated.”

Helpful Report

Posted 11 months ago

Dock & Bay is rated 4.9 based on 33,719 reviews