Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,616 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,616 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered the XL pink bundle, pale pink, bright pink, lilac and beige for my daughters and my mum on our girlie holiday coming up. Sadly beige had gone out of stock but customer services were brilliant and so quick at getting in touch and allowing me to pick another towel, any colour, any pattern . I’ve got unicorn 😁. Order delivered really quickly soon after and cannot wait to use!”

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Posted 1 year ago

“I have a couple of products from dock and bay now, and I love them all! Good quality materials and fantastic customer support if it’s needed!”

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Posted 1 year ago

“Great company. Ordered easily. Quick shipment. Nicely packaged”

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Posted 1 year ago

“Very good quality and prompt delivery”

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Posted 1 year ago

“The softest, most beautiful towel I’ve ever owned 😍”

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Posted 1 year ago

“I bought the towels, the absolutely wonderful so I couldn’t resist by buying the ponchos. Love the colours but best of all so absorbed and brilliant put in the suitcase and go somewhere nice and sunny”

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Posted 1 year ago

“Lovely designs and towels are really good quality.”

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Posted 1 year ago

“So pleased with our new towels…they were ideal for an ‘underseat bag only’ budget airline trip to Malta as they pack away so small. They dry really well and are nice and soft. Superb quality. They will be a ‘must pack’ on every beach holiday from now on.”

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Posted 1 year ago

“Absolutely love the beach towels. Fantastic value, feel great, dry as advertised and conveniently come with the bag. Delivered in time too.”

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Posted 1 year ago

“The best towels you will ever buy!”

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Posted 1 year ago

“Really pleased with the service and speed of delivery. Love the key worker discount too! Products have all been super high quality”

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Posted 1 year ago

“Ordering was OK but delivery spoiled by Royal Fail. DoB's Customer Service sent missing parcel forms, which were promptly lost, then requested another. In the meantime parcel arrived! Very chaotic first and last experience of this outfit.”

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Posted 1 year ago

Hey Brian, while we’re happy you found the ordering process smooth, we’re sorry the delivery process didn’t match your expectations 😅 We will be sure to review this with our dispatch team and pass along your feedback to Royal Mail! 💌

Posted 1 year ago

“Lovely items!”

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Posted 1 year ago

“Für unseren Sommerurlaub die Handtücher gekauft und sind begeistert. Trocknet den Körper toll ab und sind pflegeleicht und trocknet sehr schnell. Was besonders für die Handtücher spricht, ist die Leichtigkeit der Tücher. Es erspart uns das schwere schleppen von womöglich nassen, sandige Handtüchern.”

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Posted 1 year ago

“My daughter needed the beach poncho for her holiday. With 2 young children to keep an eye on she needed one that was the right size and was easy and comfortable to use and wear. She said it was great, fitted perfectly and felt good. She’s now sporting it on a beach in France, with a bit g smile on her face! Very prompt delivery too. Thank you.”

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Posted 1 year ago

“Bought this for my boyfriend birthday and hoping he will enjoy and like it.”

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Posted 1 year ago

“Excellent products, we use these regularly to swim and on holidays and the old ones still look as good as the newer towels purchased. Love the new colours available.”

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Posted 1 year ago

“Quick delivery and good that they offer student discount of 15%!!!!”

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Posted 1 year ago

“Great lightweight towels. Take up very little room in the suitcase. Very absorbent and dry quickly”

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Posted 1 year ago

“Love the beach towels and the beach bag”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,616 reviews