Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,660 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,660 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 22nd March 2026

590

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was my second purchase from this company and I have to say they have an excellent product and even better customer service. The hair wraps are great. I bought gifts as well and everyone loves them. I bought beach towels with matching beach bag. They arrived with a yellowing effect which should have been white. I emailed them and they immediately emailed me back and I received new ones in 2 days. They are beautiful. Other online companies need to take lessons from their customer service. Thank you Dock & Bay”

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Posted 1 year ago

“As always lovely goods. I was particularly pleased to be able to purchase a bath robe although would have prefered more choice.”

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Posted 1 year ago

“The colors and patterns are beautiful! My kids love their new beach towels.”

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Posted 1 year ago

Hi there! We're so happy to hear that you're loving the beautiful colors and patterns of the beach towels! 🌊✨ We hope your kids continue to enjoy them, especially on those beach days! Thank you for your lovely review, and we hope you all have many fun-filled days in the sun! 🏖️🌞

Posted 1 year ago

“Fast and reliable delivery”

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Posted 1 year ago

“Excellent service and value. I already own one and thought it a brilliant choice for a birthday present.”

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Posted 1 year ago

Hi there! We're so glad to hear that you found our service and value excellent! 🎉 It’s wonderful that you’re already a fan and thought of us for a birthday present—what a thoughtful gift! Thank you for your lovely review, and we hope the recipient enjoys it just as much as you do! 🌟

Posted 1 year ago

“Customer Service was amazing 😊 I ordered 2 Large beach towels and a bag, was looking unlikely to arrive in time for going on holiday (poor planning on my part) however I sent an email asking for assistance and had am amazing response and the team were able to get them delivered in time 😊 as for the products themselves, I cant fault them, plenty big enough, lightweight and quick drying and bag worked amazingly for those beach days 😊🏖”

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Posted 1 year ago

Hi there! We're absolutely delighted to hear we could assist you amazingly and get your items delivered in time for your holiday! 😊 It’s wonderful to know you're enjoying your beach towels and bag—they really are perfect for those sunny days! Thank you for sharing your experience, and we hope you have a fantastic time at the beach! 🏖️🌞

Posted 1 year ago

“Obtrusive survey”

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Posted 1 year ago

“An excellent purchase ,it’s the first time I’ve bought this ,would definitely recommend”

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Posted 1 year ago

Hi Hazel! We're thrilled to hear that your purchase exceeded expectations! 🌟 It's fantastic to know you're loving your first experience with us. Thank you for recommending Dock & Bay, and we can’t wait to have you back for more! Happy adventuring! 🌊🎉

Posted 1 year ago

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Posted 1 year ago

“Love the quality of the picnic rugs. The fact that they also have an umbrella hole and are machine washable is 10/10!”

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Posted 1 year ago

“Love this large quick dry towel! We just used it at the beach and it indeed does repel sand! All you do is shake and the sand comes off easily. I am impressed with this feature alone but bonus- it dries you off also. Worth it!”

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Posted 1 year ago

“We purchased a picnic rug and beach towel. The packaging was stunning! And once we opened we were so happy with the colours. I created a picnic basket as a gift and a beach basket as a gift! Both friends absolutely loved the Dock and Bay products and asked how they can get more. Thankyou”

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Posted 1 year ago

“The towels are amazing, they are like shammy's for your body. Once wet they dry within 10mins max. I also got a picnic blanket that is great its really large and so easy maintain and folds up to a small package. I love that everything folds up small and comes with a bag for storage. Perfect for a hiking trip or if you have limited space for storage.”

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Posted 1 year ago

“Best thing I ever did.. light weight, great adsorption, easy wash and quick dry.”

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Posted 1 year ago

“Great beach towels. Perfect for going away on holiday. Great customer service.”

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Posted 1 year ago

“Love the towels, bought one and came back for more 😁👍🏻Oh yes and I told someone at the baths and they bought from you too.”

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Posted 1 year ago

“Lovely products and amazing service - customer service fabulous even when it was our mistake! Off to Thailand we go with our beach towels!”

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Posted 1 year ago

“Perfect for vacation. The tote bag and towels fold up small into their provided bags for easy packing and dry quickly.”

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Posted 1 year ago

“Fabulous functional towels. Perfect for all round use,but especially good for the beach as sand never sticks to them. They come beautifully packed. Perfect for family use or gifting..”

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Posted 1 year ago

“High quality, beautifully made products”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,660 reviews