Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

Visit Website

Write Your review

Tell us how Dock & Bay made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought as a replacement for one I have had for several years thanks to the elastic fastener having stretched over the years and finally it was in shreds. The replacement is the same great quality and arrived in a couple of days. Sadly I had missed the sale so it was full price but worth it.”

Helpful Report

Posted 1 year ago

“Fab dispatch and delivery, especially love the eco friendly packaging! It makes such a difference to what we want to achieve by buying these fantastic towels!”

Helpful Report

Posted 1 year ago

“Excellent Service. Items as described. Lovely. Would highly recommend”

Helpful Report

Posted 1 year ago

“Purchased 3 sale items. Palm poncho, beach towel and beach bag. All going with me on my Caribbean cruise. Quick delivery and great communication from Dock & Bay. All items came well packaged in recyclable packaging. Can’t wait to use them.”

Helpful Report

Posted 1 year ago

“I've been looking at these beach towels for months and dreaming about getting them. Then they were reduced in the sale! Absolutely love them, I bought one for each of us (four). I'm keeping them as a surprise when we book our holiday!! I contacted customer service at one stage too, they were fantastic. Brilliant products, brilliant company”

Helpful Report

Posted 1 year ago

“Customer service at Dock &Bay is outstanding. I had to contact them regarding input error on the delivery address.They soon wanted to help me get my delivery redirected.I would have no hesitation to place a order again.I purchased a tote bag and a beach towel.Both products were of excellent quality.A big thank you 😊”

Helpful Report

Posted 1 year ago

“This is my third time ordering from Dock and Bay. My previous beach towels have been on many vacations with me. I also gifted many towels to my travelling friends. I’m excited to use my new towel and beach bag on my next vacation in March.”

Helpful Report

Posted 1 year ago

“Very easy to order, website is easy to navigate and order was delivered very quick!”

Helpful Report

Posted 1 year ago

“Towels seemed thinner than I expected but great quality overall. Lots of patterns and sizes to choose from.”

Helpful Report

Posted 1 year ago

“Great towels. Dry quickly, fold compact. We’ll definitely be purchasing more.”

Helpful Report

Posted 1 year ago

“Beautiful beach towel and so effective for sand-less drying off. My first order but certainly not my last. Thank you D and B.”

Helpful Report

Posted 1 year ago

“Really pleased with my beach towels, excellent quality and excellent service”

Helpful Report

Posted 1 year ago

“Very satisfied with my poncho purchase !! True size and very good material”

Helpful Report

Posted 1 year ago

“The products, service and delivery of Dock & Bay are always very well made and well done.”

Helpful Report

Posted 1 year ago

“Purchased my first towel a year ago and was so impressed that I’ve now bought them for all my family, highly recommend especially for holidays or days at the beach”

Helpful Report

Posted 1 year ago

“Very prompt delivery. Very pleased with items. I recommend them to everyone. Had a duplicate order and Very efficient refund service. Excellent service and items. Love the picnic rugs.”

Helpful Report

Posted 1 year ago

“Great products!!! Couldn't be happier with the beach towel and beach mat.”

Helpful Report

Posted 1 year ago

“Perfect and light weight, great for families.”

Helpful Report

Posted 1 year ago

“We love these towels!! Super light and compact, oversized, absorbent and fast drying! Great for travel or everyday use. Highly recommend!”

Helpful Report

Posted 1 year ago

“Great quality, great colours and quick delivery”

Helpful Report

Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews