Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,613 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve been using a D&B towel as early as 2017. Now that I have a family, I loaded us up with D&B products that I know will last us for just as long if not longer! These towels, ponchos and bag I got are sand repellent, long lasting, dries quickly and does not leave any odour as long as you air them out when wet. I love my D&B products and will only ever use these on vacations.”

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Posted 1 year ago

“Quick concise, efficent with no problems.”

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Posted 1 year ago

“Purchased the 4 set of quick dry towels for my trip down south and couldn't be happier. The towels are nice and big to use at the beach to lie down on, when you are done, just shake them off. They dry in no time and are great for showering too. We had no trouble fitting them into our carryon luggage. Highly recommended”

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Posted 1 year ago

“I ordered 4 hand towels and 1 large bath towel and I am very impressed with them. They certainly dry very quickly and are so much better than cotton towels. They have a handy loop on them too to hang them up. They take up less room if taking them on holiday too. My only critism is that I would prefer plain towels in more choice of colours rather than stripes.”

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Posted 1 year ago

“Nice items and although I've bought for gifts and so can't comment on longevity they seem good quality.”

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Posted 1 year ago

“Fantastic customer service! Slight issue with delivery and the issue was rectified the same day by a very helpful and friendly member of staff. Definitely recommend.”

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Posted 1 year ago

“Great looking product. Looks well produced and the design is just amazing. Totally fits the product description and pictures. Am totally happy with it.”

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Posted 1 year ago

“So happy with my order. Great quality beach towels, soft & quick dry. Fit perfectly back into their pouch for storing. Hair wraps are fabulous, love how they take enough moisture out to prevent dripping hair but don't ove4 dry. Definitely recommend both.”

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Posted 1 year ago

“My children received these towels as gifts and I was so impressed I bought one for both myself and hubby! Have recommended to friends and family. Sand free is my number one, quick dry was a bonus, and how compact and light they are when I am carrying 5 in the beach bag is the icing on the cake!”

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Posted 1 year ago

“I got the xl picnic rug and absolutely love it. I wanted something lightweight and easy to foldaway and wash and it is exactly that. Sand shakes off easily and the fabric is nice and soft to sit on.”

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Posted 1 year ago

“Great beach towels, I recently took the large towel travelling and its compact size makes it perfect to put in my beach bag. Have just bought a medium sized one now too which will be perfect for travelling and activities like island tours, snorkelling, etc. Great quality and easily cleaned and dried especially whilst on the go. Customer service is great too, I had a question about dimensions and weight of the towels and Dock & Bay replied very quickly which I appreciate.”

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Posted 1 year ago

“Lovely towels and picnic blanket. Very good quality, beautiful print and easy to carry around as they are super small and lightweight. My only regret is that I didn’t purchase more! They also arrived super fast I couldn’t be happier!”

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Posted 1 year ago

“Bought some sale items and really happy with them. Really great quality products, sustainable and things like packaging are thoughtfully chosen to be environmentally responsible.”

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Posted 1 year ago

“This was my second purchase from this company and I have to say they have an excellent product and even better customer service. The hair wraps are great. I bought gifts as well and everyone loves them. I bought beach towels with matching beach bag. They arrived with a yellowing effect which should have been white. I emailed them and they immediately emailed me back and I received new ones in 2 days. They are beautiful. Other online companies need to take lessons from their customer service. Thank you Dock & Bay”

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Posted 1 year ago

“As always lovely goods. I was particularly pleased to be able to purchase a bath robe although would have prefered more choice.”

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Posted 1 year ago

“The colors and patterns are beautiful! My kids love their new beach towels.”

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Posted 1 year ago

Hi there! We're so happy to hear that you're loving the beautiful colors and patterns of the beach towels! 🌊✨ We hope your kids continue to enjoy them, especially on those beach days! Thank you for your lovely review, and we hope you all have many fun-filled days in the sun! 🏖️🌞

Posted 1 year ago

“Fast and reliable delivery”

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Posted 1 year ago

“Excellent service and value. I already own one and thought it a brilliant choice for a birthday present.”

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Posted 1 year ago

Hi there! We're so glad to hear that you found our service and value excellent! 🎉 It’s wonderful that you’re already a fan and thought of us for a birthday present—what a thoughtful gift! Thank you for your lovely review, and we hope the recipient enjoys it just as much as you do! 🌟

Posted 1 year ago

“Customer Service was amazing 😊 I ordered 2 Large beach towels and a bag, was looking unlikely to arrive in time for going on holiday (poor planning on my part) however I sent an email asking for assistance and had am amazing response and the team were able to get them delivered in time 😊 as for the products themselves, I cant fault them, plenty big enough, lightweight and quick drying and bag worked amazingly for those beach days 😊🏖”

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Posted 1 year ago

Hi there! We're absolutely delighted to hear we could assist you amazingly and get your items delivered in time for your holiday! 😊 It’s wonderful to know you're enjoying your beach towels and bag—they really are perfect for those sunny days! Thank you for sharing your experience, and we hope you have a fantastic time at the beach! 🏖️🌞

Posted 1 year ago

“Obtrusive survey”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,613 reviews