Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,253 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It the third towel I've purchased, Iswim every day and love them .I also have a hair wrap and have gifted sine too . Products are great and quick delivery too”

Helpful Report

Posted 4 years ago

“Ordered two swim ponchos for my husband and I and two hair towels for my daughter and I. I was a bit put off by the “texture” of the fabric as it is quite thin and not plush like a towel…BUT they work great!!!! Hair towels absorb all the drips and are nice and secure. Ponchos are great for after a late lake swim when you are a wee bit chilly on your way back home! Very happy with the purchase!”

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Posted 4 years ago

“Super cool colours”

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Posted 4 years ago

“Looks great 👍”

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Posted 4 years ago

“Great new towels! Colour and feel is fantastic, very happy with the purchase!”

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Posted 4 years ago

“Lovely towel, nice and big for lying on the beach or wrapping around yourself. Light and thin material but feels quite absorbent. Comes in a cute, little, sturdy drawstring bag which is great for carrying the towel to the beach and putting it back wet, or wet bathing suits, to bring back from a trip to the beach.”

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Posted 4 years ago

“A great company to deal with. Good customer service whenever I’ve needed a question answering.”

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Posted 4 years ago

“Fast shipping, good product!”

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Posted 4 years ago

“Love my new beach towels, so light, and easily re-packed in its bag Only given a 4* because not holidaying until Sept. so not beach or pool tried yet. Will review when back.”

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Posted 4 years ago

“I paid for express 1-2 day delivery but it took 4 days to receive the order. D&B did refund the delivery cost. Luckily the parcel arrived in time to take on holiday but only just. I don’t think the 1-2 day delivery should be offered if they can’t manage to achieve it. The delay was D&B taking a long time to despatch the parcel to Royal Mail.”

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Posted 4 years ago

“The delivery service took about 1 week to arrive to my home, in Portugal. Everything went well, and it arrived without any issues”

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Posted 4 years ago

“Cool and effective advertising. Love my new towel.”

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Posted 4 years ago

“This was my first order. So far so good.”

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Posted 4 years ago

“I purchased your towels after buying a couple towels from tesalate. Your quality and pricing is much better!”

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Posted 4 years ago

“Good website, easy to follow and subsequently purchase and prices fair for the products. Will re-use.”

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Posted 4 years ago

“Looks and feels great. Lightweight fabric is great for hot days.”

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Posted 4 years ago

“Great company with a great mission and innovative products.”

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Posted 4 years ago

“Very happy. Good service, fast delivery and good quality products.”

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Posted 4 years ago

“Delivery of towels was very quick. The website easy to use”

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Posted 4 years ago

“Always fabulous service!”

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Posted 4 years ago

Dock & Bay is rated 4.9 based on 34,253 reviews