Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,612 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,612 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great company with excellent products. The website is clear and easy-to-use, the range of products and bundles are great value. The ponchos I ordered look and feel great, they are perfect for a beach holiday or surf trip!!”

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Posted 8 months ago

Thanks so much for the awesome review! 🙌💙 We’re thrilled you love the ponchos and found the site easy to use — making beach and surf trips stylish and comfy is what we’re here for! 🌊🧡 Ready for all your adventures!

Posted 8 months ago

“Tolle Farben, tolles Material! Einfach toll, dass man so große schöne Handtücher in so kleiner Verstauform hat!”

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Posted 8 months ago

Danke dir! 🙌🎉 Wir lieben es auch — große Handtücher, klein verpackt, und dabei noch super stylisch und praktisch! 😍🧡 Danke für dein tolles Feedback!

Posted 8 months ago

“These towels are incredible! So soft, light, and absorbent. I’m a mother of three, and we live close to the beach. These towels save me on beach days! Thank you Dock & Bay for making these and making my life easier!”

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Posted 8 months ago

Ahh, you’re making us smile big time! 😍🏖️ Soft, light, and absorbent — just what every beach-loving mama needs! 🙌💙 So happy our towels are helping make those beach days easier and more fun. Thanks a million for the lovely review! 🌊✨

Posted 8 months ago

“we are very pleased with are towels. we already have two smaller one and found them great for travlering becouse being light weight. very plesed , many thanks”

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Posted 8 months ago

We’re so pleased to hear that! 🙌🌟 Lightweight and traveler-approved — exactly what we aim for 🧳💨 Thanks a ton for your lovely review and your support! 💙✨

Posted 8 months ago

“Everything was gorgeous”

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Posted 8 months ago

Right?! Gorgeous all around 😍✨ Thanks so much for the lovely review — we’re thrilled you loved it! 💙🙌

Posted 8 months ago

“Amazing experience and the softness of towel is so good!!! amazing amazing love it”

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Posted 8 months ago

“Second time customer here, we love that these are super easy to pack, lightweight, and quick drying! Stylish patterns are a bonus too. Just purchased 6 as teacher appreciation gifts, they loved them!!”

Dock & Bay 5 star review on 20th May 2025

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Posted 8 months ago

Ahhh we LOVE this so much! 😍🙌 Lightweight, quick-dry and teacher-approved? You’re officially a Dock & Bay legend 🧡🎁 Huge bonus points for spreading the towel love in style! 🌈✏️ Thank you so much for the amazing review!

Posted 8 months ago

“Fast delivery service and good product”

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Posted 8 months ago

Speedy towels, happy days! 🚚💨 So glad you’re loving the product too — enjoy every quick-dry moment! 😍🧡

Posted 8 months ago

“Love this company. Great service always.”

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Posted 8 months ago

Aww, you’re the best! 🧡 We’re all about fab service and happy vibes – thanks for being part of the D&B crew! 🙌🌈

Posted 8 months ago

“I had an issue where a storage pouch for a blanket was not included in the order. Upon contacting Dock & Bay, they jumped on the order & sent a complete new blanket right away. I was completely surprised a total new kit was sent. Thank you & Kudos to Dock & Bay”

Dock & Bay 5 star review on 19th May 2025

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Posted 8 months ago

We’re so happy to hear we could sort things out for you! 🙌 Thank you for your understanding, and we’re thrilled we could get your blanket sorted so quickly. Your support means the world to us! 💛🏖️

Posted 8 months ago

“Towels are great for a day on the Lake, dry quick and feel soft.”

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Posted 8 months ago

Lake-ready and towel-approved! 😍 So glad they’re keeping you comfy and dry. Thanks for the great feedback! 💛

Posted 8 months ago

“I purchased the reusable face cloths and the hair towels (3 of each) as gifts. I was satisfied with the quality and price for the actual items, but I was disappointed that every single one of the boxes were dirty and scuffed up, looking like they had been inexplicably kicked around in storage or shipping.”

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Posted 8 months ago

“The items ordered were exactly as described on the web site, beautiful rich colors, soft texture. The items were also shipped very quickly. Can't wait to try everything out this summer !!”

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Posted 8 months ago

Yay! 🌞 So happy to hear everything was exactly as expected – beautiful colors and soft texture for the win! We can’t wait for you to try them out this summer! Thanks for the awesome feedback! 💛

Posted 8 months ago

“We have a few dock and Bay towels already and were looking to replace our pool and beach guest towels. Really enjoying the pool towels we got, but unfortunately our favorite sand towels were not quite the color we expected from the website photos and we returned them. Dock and Bay was good about understanding the issue and even helped with a return label. Unfortunately the sale i bought the towels on was not reapplied to the rest of my purchase, but i did receive a refund on the items i sent back. Hoping they bring back or add in the brighter color we were hoping for and we are happy to purchase more at that time.”

Helpful Report

Posted 8 months ago

We’re so happy to hear the pool towels are a hit! 🌊 Sorry the sand towels didn’t work out this time, and we appreciate your understanding during the return process. We’re always listening to feedback, so we’ll keep your color request in mind for the future! Thanks so much for being part of the Dock & Bay family – we hope to see you again soon for some perfect towel finds! 💛

Posted 8 months ago

“Dry’s super quickly and is soft on the skin. All round great product, and sand comes off so easily! Brilliant!”

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Posted 8 months ago

“Really pleased with my XL quick dry towels purchased for my grandchildren’s swimming lessons, they take up so little room in the bag and are so absorbent, wash and dry really quickly, would recommend.”

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Posted 8 months ago

That’s music to our ears! 🎶 We’re thrilled the XL towels are making swim time even easier – space-saving, absorbent, and quick-drying! Thanks for your wonderful feedback and recommendation! 💛

Posted 8 months ago

“Amazing colour and feel!!”

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Posted 8 months ago

“I bought 2 XL beach towels for my 10 day break and it was the best purchase I made. The cost outweighed the value as we spent a lot of time by the pool and beach so they dried quickly and kept the sand off. They’re also so colourful and light which is important when travelling too and from the beach! Just washed them and they’ve come up as new so would highly recommend.”

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Posted 8 months ago

It sounds like those XL beach towels were made for your trip! 😎✨ So happy to hear they held up through pool days, beach time, and travel – and that they’re still looking like new! 💛 Thanks for the fantastic feedback and high recommendation!

Posted 8 months ago

“The materials feels really high quality, very excited to bring these on our next vacation !”

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Posted 8 months ago

Yay! 🎉 So glad you’re loving the quality – we know these towels are going to be the perfect vacation companions! 🌴💛 Can’t wait to hear all about it!

Posted 8 months ago

“Had two striped ones pleased with them. Just received two think Grecian shores? Love them too. Arrived in timely manner”

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Posted 8 months ago

Now that’s a growing collection we LOVE to see! 🙌 Grecian Shores is a stunner, right? So glad they made it to you quickly and that you’re loving the lot! 💛🌊

Posted 8 months ago

Dock & Bay is rated 4.9 based on 34,612 reviews