Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,665 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 2nd March 2026

589

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really love the quality of this company. I’ve got hair wraps, beach towels and a picnic blanket and I’m so pleased with all the items”

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Posted 1 year ago

“I am so pleased I ‘found’ Dock & Bay beach towels. They look great, dry quickly, don’t hold sand and fold into a neat, compact carry bag with enough room for your mobile phone too.”

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Posted 1 year ago

“So pleased with our new towels, can't wait to take them on holiday. Highly recommended”

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Posted 1 year ago

“After reading many reviews I purchased 4 towels, they washed well and as stated sand resistant and dry quickly. They dry well after a shower. Lovely vibrant colours.”

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Posted 1 year ago

“Die Handtücher sind schön groß und haben einen angenehmen Stoff. Sie sind sehr dünn und die Farben sind wie auf den Bildern abgebildet.”

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Posted 1 year ago

“Love Dock & Bay towels, they are exactly as advertised and soooooo soft. I purchased for myself and my partner and just put another order in for the children. Perfect for holidays as they pack away so small”

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Posted 1 year ago

“I had a lot of questions about Accessing the 10% discount coupon, and then about delivery to Spain. The former questions were answered satisfactory, but I didn’t receive a reply to my question about delivery to Spain, and I also was not able to track the order. However I was not charged any extra import duties, and was very happy with the product. Thank you”

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Posted 1 year ago

“Great quality towel and very nice pattern!”

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Posted 1 year ago

“Great quality towels and nice vibrant colours. First time purchasing and will purchase again!”

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Posted 1 year ago

“This is my second order with Dock and Bay. Their towels are amazing for travel. They take up little room and are super absorbent!!!”

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Posted 1 year ago

“Love my hair wrap towel! Such a cute design and dries so quickly. Speedy delivery and great value for money.”

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Posted 1 year ago

“Lovely quality and great colour options. I really like the material”

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Posted 1 year ago

“My 2nd buy of towels from Dock & Bay. Love how they dry so quickly and pack so small. A must when you need to take towels with you for holiday 🌟🌟🌟🌟🌟”

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Posted 1 year ago

“Great company and website There was an issue with one of the items being out of stock that I had purchased but the communication from dock and bay was fantastic, definitely more personal then robotic So pleased with the items I bought The fold away bag is perfect for shopping trips or days out The kids absolutely love there bright stripy towels Such amazing quality and they do dry quick Perfect for swimming club and beach days Highly recommend”

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Posted 1 year ago

“Prompt delivery. Sold as seen on the website.”

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Posted 1 year ago

“Lovely towels! Ideal for presents and to take to the beach! And a very prompt delivery!”

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Posted 1 year ago

“Ordering was quick and easy. Shipping was very fast. My order arrived in less than a week”

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Posted 1 year ago

“Schnelle Lieferung, alles super.”

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Posted 1 year ago

“The description on the website was not for the product I received. The agent agreed it was misleading but felt it necessary to point out my apparent stupidity. I feel completely conned and very disappointed. I thought I was ordering bath towels as highlighted in the description but received hand towels, not even an option listed!”

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Posted 1 year ago

Hi Lisa, Thank you for your review. We are so sorry to hear that you felt our help wasn’t up to par. We would never want you to walk away from an interaction with our team feeling like this. We have reviewed your conversation with our rep, and want to be very clear that nobody intended to make you feel small or stupid. We completely understand where the confusion surrounding our small hand towels has come from. We are so sorry that this came across as condescending, that was not our intention, we were simply trying to be as clear as possible. 💖 We really value our customers' feedback, and we did take yours to our web design team right away, to ensure all of our future customers are able to navigate our website easily. We really do sympathise with your confusion surrounding the product, which is why we sent a link to create a free return label so we could refund you. We hope this helps to clarify, and that it all makes sense. Thank you again for your feedback, we will ensure that we use it to do better in the future.

Posted 1 year ago

“Currently on holiday (sitting on the dock & bay beach towel!) and it’s amazing not having to worry about bringing sand home with me !! And it drys so quickly no panic of it not drying in time the travel home :)”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,665 reviews