Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,617 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great quality towels and nice vibrant colours. First time purchasing and will purchase again!”

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Posted 1 year ago

“This is my second order with Dock and Bay. Their towels are amazing for travel. They take up little room and are super absorbent!!!”

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Posted 1 year ago

“Love my hair wrap towel! Such a cute design and dries so quickly. Speedy delivery and great value for money.”

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Posted 1 year ago

“Lovely quality and great colour options. I really like the material”

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Posted 1 year ago

“My 2nd buy of towels from Dock & Bay. Love how they dry so quickly and pack so small. A must when you need to take towels with you for holiday 🌟🌟🌟🌟🌟”

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Posted 1 year ago

“Great company and website There was an issue with one of the items being out of stock that I had purchased but the communication from dock and bay was fantastic, definitely more personal then robotic So pleased with the items I bought The fold away bag is perfect for shopping trips or days out The kids absolutely love there bright stripy towels Such amazing quality and they do dry quick Perfect for swimming club and beach days Highly recommend”

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Posted 1 year ago

“Prompt delivery. Sold as seen on the website.”

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Posted 1 year ago

“Lovely towels! Ideal for presents and to take to the beach! And a very prompt delivery!”

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Posted 1 year ago

“Ordering was quick and easy. Shipping was very fast. My order arrived in less than a week”

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Posted 1 year ago

“Schnelle Lieferung, alles super.”

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Posted 1 year ago

“The description on the website was not for the product I received. The agent agreed it was misleading but felt it necessary to point out my apparent stupidity. I feel completely conned and very disappointed. I thought I was ordering bath towels as highlighted in the description but received hand towels, not even an option listed!”

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Posted 1 year ago

Hi Lisa, Thank you for your review. We are so sorry to hear that you felt our help wasn’t up to par. We would never want you to walk away from an interaction with our team feeling like this. We have reviewed your conversation with our rep, and want to be very clear that nobody intended to make you feel small or stupid. We completely understand where the confusion surrounding our small hand towels has come from. We are so sorry that this came across as condescending, that was not our intention, we were simply trying to be as clear as possible. 💖 We really value our customers' feedback, and we did take yours to our web design team right away, to ensure all of our future customers are able to navigate our website easily. We really do sympathise with your confusion surrounding the product, which is why we sent a link to create a free return label so we could refund you. We hope this helps to clarify, and that it all makes sense. Thank you again for your feedback, we will ensure that we use it to do better in the future.

Posted 1 year ago

“Currently on holiday (sitting on the dock & bay beach towel!) and it’s amazing not having to worry about bringing sand home with me !! And it drys so quickly no panic of it not drying in time the travel home :)”

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Posted 1 year ago

“Had seen these towels advertised and had always wanted one. When it arrived I was not disappointed. It does exactly what it says, dries quickly!’ It also looks very snazzy on the poolside.”

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Posted 1 year ago

“Love Dock & Bay. Have always been super happy with my purchases.”

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Posted 1 year ago

“I bought the six pack of towels for my family of 5 - my children love them and will now use them as they travel with friends - a great buy and so useful for travelling!!”

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Posted 1 year ago

“We are happy!”

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Posted 1 year ago

“My little girl kept demanding my beach towel, so now she has her own and we’re both happy! The bath mit was also a big hit and we bought a few more for gifts as they’re so cute. I’m waiting for her to start taking my hair towel now… fantastic products all round!”

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Posted 1 year ago

“Love our new beach towels. Super absorbent but dry so quickly and no more sandy towels at the beach. Lightweight so great for travelling too.”

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Posted 1 year ago

“Fast delivery, good quality, nice colors!”

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Posted 1 year ago

“Excellent products for both adults and children. Good quality, a range of colours available and excellent choice.”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,617 reviews