Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 33,724 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 33,724 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 10th October 2024

574

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the hair towel, it dries very quickly after use, I’ve tried the poncho on, I’m a plus sized girlie and the large size fits well with room to move and I’m sure it will dry quickly as it is the same material as the hair towel. Got a bag to match my poncho and it’s a great size for a day at the beach or just to go to the shops. Overall I’m pleased with all my products just need to get a day out at the beach to use my poncho”

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Posted 1 year ago

We are so glad you're loving your Dock & Bay-Amy! What a stunning review, thank you 🤩 I think we could all use a day at the beach, just need the sun to come out and stay out 😂

Posted 1 year ago

“Very quick service. Items were given as a gift and the recipient was pleased with them. One item had a small fault but this was swiftly replaced. Overall very good impression.”

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Posted 1 year ago

Aw, thank you for thinking of us for your gifting, and we are so pleased to hear that you were happy with the service provided to you, even despite a little flaw! This is what we always strive for, so hearing this kind of praise really makes our day 🤩💛

Posted 1 year ago

“It is a great product. I sent a gift 🎁 to a friend but there was no obvious place to leave a message that it was a gift being shipped to a friend. It would be great if when shipping we had the choice of choosing a gift option. Thank you”

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Posted 1 year ago

“Loved the beach towels! Allot softer than I thought they were going to be.”

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Posted 1 year ago

“Great to get enough for all the family with the special. Look great and so good to not bring the sand home too!”

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Posted 1 year ago

“Products are good and well packaged. Choice on w le site was poor”

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Posted 1 year ago

“Easy to order and quick delivery”

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Posted 1 year ago

“This was my second order of some beach towels as Christmas presents. I was waiting longer for this delivery - and then found out that stock had run out. I was given the option of a refund or change of colour. I requested a change of colour on the condition I could receive it within 48 hours. Whilst there wasn’t confirmation of this it did arrive within the time frame! In summary …. Great to hear the towels are popular but maybe communication could be improved. As for the quality of the towels I cannot confirm as they are gifts.”

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Posted 1 year ago

“Lieferung schnell und unkompliziert. Schöne Farben - leider sind die gängigen normalen Größen schnell vergriffen in den coolen Mustern. Zum Gebrauch/Haltbarkeit kann ich noch nichts sagen.”

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Posted 1 year ago

“First time purchasing so was a bit apprehensive. I was not disappointed, fast service a good quality product. Looking forward to a whole new experience this summer”

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Posted 1 year ago

“Very cute designs! The white is a bit scary for stains but we will see how that goes! Maybe some navy striped ones?”

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Posted 1 year ago

“I have washed it ready to be used on holiday soon. The drying time was quick. I like the fact that it is an extra large and yet takes little space. Love the fabric. Hope to used it on many holiday. I do recommend. 4 stars as the price is a bit high.”

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Posted 1 year ago

“I liked that the products that I ordered arrived promptly and the quality of the products are excellent. I needed to order different sizing as I didn't realise how small the ponchos were. I also ordered swim shorts which are far too large for the person I ordered for, but I'll keep them for some one else as they are a lovely quality”

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Posted 1 year ago

Hi Debbie, We are so glad you're pleased with the material and quality of everything, that means the world to us 💖 I've made a note that the sizing chart is sometimes inaccurate and will share this with the right team. We hope you and your Dock and Bay have a happy and colourful life together, thank you for your support! 🌈

Posted 1 year ago

“Schnelle unkomplizierte Bestellung. Handtücher fühlen sich gut an. Haben sie aber Koch nicht getestet.”

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Posted 1 year ago

“Easy to order”

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Posted 1 year ago

“The towels are good quality, well made and wonderful to pack in small spaces. I just wish they were a bit more absorbant.”

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Posted 1 year ago

“Lieferung war sehr schnell, die Handtücher fühlen sich sehr hochwertig an und sind sehr leicht und klein zusammen zu falten. Auch der dazupassende Beutel ist praktisch! Alles in allem bin ich sehr zufrieden :)”

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Posted 1 year ago

“Good service, easy to order and quick delivery Lovely product”

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Posted 1 year ago

“Easy website to look through Quick responses Quick postage. Thanks.”

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Posted 1 year ago

“quick response, quick delivery and quality is very nice”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 33,724 reviews