Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,254 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Second purchase from Dock & Bay - Great ponchos - good length, only thing I would say is they are a little slim fitting every though my three are skinny minis!”

Helpful Report

Posted 4 years ago

“Love the items I bought- 4 hair wraps and one large towel one extra large towel. Having recently got back into swimming Sometimes multiple times a day they are washing quick and dry nice and quick. The only thing Dock and bay could do to improve is to have links to matching products as it took a lot of going forward and back in the site to see what was available and matched. Very very satisfied otherwise”

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Posted 4 years ago

“Ordered some quick dry towels. Unfortunately 2 of them were damaged but got onto customer service and it was promptly rectified with great communication throughout. Towels are lovely”

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Posted 4 years ago

Sorry 2 arrived damaged Rena but I'm glad to hear our CS Team turned your frown upside down 😊

Posted 4 years ago

“Great striped beach poncho. Good for summer hols on the beach.”

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Posted 4 years ago

“Cute and pretty, I love that it comes with a little pouch 🙂”

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Posted 4 years ago

“Fair prices and quick delivery”

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Posted 4 years ago

“like the ethics of this brand, recycling fibres etc 🙂”

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Posted 4 years ago

“Ordered a poncho for my daughter, looks great but haven’t actually used it yet so can’t comment on its effectiveness”

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Posted 4 years ago

“Service was prompt with no issues. Website could be a bit easier to navigate.”

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Posted 4 years ago

“Excellent service. When they arrived I wasn’t sure about the feel of the material but they dry very quickly and are good quality.”

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Posted 4 years ago

“I brought two quick absorbing towels for the gym. They are just the right size and a good range of colours too.”

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Posted 4 years ago

“Great product and very reasonable thank you”

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Posted 4 years ago

“Reasonabley priced and well packaged”

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Posted 4 years ago

“Products seem of good quality and my baby girl loves her poncho. Combined with her cooling towel, it's a great way for her to stay cool this summer, while also limiting her sun exposure.”

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Posted 4 years ago

“Variety of choices. Quality merchandise. Price of purchased merchandise met and even exceeded expectations. On time delivery.”

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Posted 4 years ago

“Great product, will buy another.”

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Posted 4 years ago

“Love my new towels, soft and nice size (large) will probably order more Fast shipping also”

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Posted 4 years ago

“Prompt delivery for my large beach towel, lovely colours, feels very thin but I guess that’s why it’s quick drying”

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Posted 4 years ago

“Simple process to order, took a few days to arrive. No problem.”

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Posted 4 years ago

“Towel is very light”

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Posted 4 years ago

Dock & Bay is rated 4.9 based on 34,254 reviews