Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,255 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Purchased some face masks as we previously have bought towels from Dock & Bay and they were ace! The face masks are somewhat too good though as the towel fabric isn't the most breathable - I got a better seal on one of them than I did with a mask at my hospital! Great service though, ordered and they were here within two days. Would definitely recommend Dock & Bay for towels though - excellent quality and sizes, really great for a sunny beach holiday (when we can have them again!).”

Helpful Report

Posted 5 years ago

“I purchased several towels so far. They are very absorbent and quickly dry in the sun. I love how small they are when folded you could easily slip one in your purse. They all come in their own carry bag. Which is nice you could easily carabiner it to a bag that was already full bag if you need too. I do wish they had some darker colors available. I’d love to see some pet or child size towels. I could see these being ideal for using in my travel rescue bag for pups.”

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Posted 5 years ago

“Love the beach towels but a little disappointed in the face masks which are made in China and to be honest look like a pair of pants on your face. It's also not easy to breathe with them on. Sorry. Towels, yes. Face masks not so much.”

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Posted 5 years ago

“Really impressed with the product upon arrival shipped efficiently and was contacted appropriately via email for info, however, I wanted a gift option to add a note to the order which would be something good to look into for the future.”

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Posted 5 years ago

“Love the hair turban and beach Towel, so compact but dry so well, only reason not 5 star is white paint came of the button on hair towel within first week of use”

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Posted 5 years ago

“Adult ones quite big. As a small adult you could wear the children’s size. Good quality though 👌”

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Posted 5 years ago

“Product arrived quickly and well packaged. The hair wrap could do with being a little bit bigger, I've got short hair and find it quite difficult to get the elastic around the toggle. Other than that it works well :)”

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Posted 5 years ago

“I have just loved your towels - best beach towels ever! Unfortunately for me though the face masks are just too claustrophobic, could be much better roomier with more fabric preferably cotton on the inside, find they inflate/deflate when i breathe in and out!”

Helpful Report

Posted 5 years ago

“Wonderful products. The adult facemask was sadly not quite large enough for a man with a beard, but the rest of the family are very pleased with theirs. The dispatch and delivery was quite amazing, ordered at lunchtime, they arrived the following day. Full marks!”

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Posted 5 years ago

“Dock and Bay are a great company to deal with... and I love the towels! However, I’ve just bought face masks and I discovered that the sizing is rather arbitrary! All 3 were adult but one was way bigger than the others .. one was a bit on the small size ( a bit like the 3 bears.. one was just right!!!)”

Helpful Report

Posted 5 years ago

“Great service and prompt delivery. Masks are lovely and comfortable to wear and wash well. My only complaint is that I ordered all adult size but there is an obvious size discrepancy depending on the colour. The marl colour ways come up much bigger than the plain colours yet all are labelled as adult size.”

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Posted 5 years ago

“They look really good and look like they are well made. I will change it to 5 stars if they hold up well after using several times.”

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Posted 5 years ago

“I love the quality from the packaging being eco friendly to the lovely design with the bright stripes. The quality is so good! So happy with my purchases!”

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Posted 5 years ago

“The item is really soft and the worked exactly like expected, sand just fell off.”

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Posted 5 years ago

“Order dealt with very promptly and I received it very quickly. Super efficient!”

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Posted 5 years ago

“We love our new Dock and Bay towels. We bought 3 for the beach and 2 for bath towels. Very quick shipping. The only issue I experienced is one of the corners of a towel was dirty when I took it out of the package. The corner had what looked like makeup or foundation on it. It was disappointing to receive a dirty item. I thought the carry pouches were a great feature,But I wish they were an inch or two longer than the folded towel so the pouch can close completely using the drawstring, especially so sand can’t get in as easily. Overall we are happy with our purchase.”

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Posted 5 years ago

“Excellent service, very quick delivery”

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Posted 5 years ago

“My towel is great on our boat and the beach. Big enough, dried fast.”

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Posted 5 years ago

“Lovely beach towels and they arrived super fast!”

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Posted 5 years ago

“Can’t give 5 stars yet as I haven’t tried the product, but quick delivery and lovely feel to the towels. Love the fact that they are made sustainably and are donating to charity!”

Helpful Report

Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,255 reviews