Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,255 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought very nice looking face masks, but found them a little bit too thick as i was aware the fabric moving as I was breathing in and out. On the very positive side though, they were very comfortable”

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Posted 5 years ago

“Lovely product, beach towels are super soft and compact to carry.”

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Posted 5 years ago

“I bought a set of three towels, perfect for me, my partner and our daughter. The fruit designs we went for are super cute. I went for the extra large, which are a great size for the beach and easy to pack in their little pouches. The sand did indeed just fall or rub right off, which is exactly what I was looking for. They were delivered very quickly too. Happy all round!”

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Posted 5 years ago

“I love the towels and beach mat as they really do fold up after each use into the bag and makes life a lot easier. I would say if they released a beach mat that has a waterproof bottom that would be great. I sat on my mat and the sand was slightly wet so my shorts got wet so a waterproof bottom would be great!”

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Posted 5 years ago

“The quality is good and the towels are ideal for a day at the beach, but I think the price is a little bit to high for a product made in China”

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Posted 5 years ago

“Muy contento, seca muy bien y se seca muy rápido. :D Lo único, pedí XL y de largo bien, pero me parece que se queda un poco estrecha. Pero bien.”

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Posted 5 years ago

“Good service and quality.”

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Posted 5 years ago

“Super quality! The expedition was a day late.”

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Posted 5 years ago

“Looks smart and does the job!”

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Posted 5 years ago

“Quick delivery and packaged nicely”

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Posted 5 years ago

“Great company with fast shipping and accurate orders. Creative products.”

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Posted 5 years ago

“Items are good quality and packaged really well. I would use Dock & Bay again.”

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Posted 5 years ago

“I’ve ticked good, because the ordering process etc was good. However, the 5 masks that I ordered are a disappointment. They are pretty skimpy and create a horrible feeling of claustrophobia when worn. When I breathe in they suck in way to much, so have a tendency to cling. Pretty scary really.”

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Posted 5 years ago

“The towel is very attractive and I love that it is compact and comes in a small pouch. However, I have found that it gets stained quite easily.”

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Posted 5 years ago

“Lovely feeling items and nicely packaged and very quick/good customer service. However, unfortunately the box for one of the hair wraps has a brown stain inside it, which isn’t ideal seen as this is a gift. Also one of the face masks had come unstitched and was almost double the size of the other despite them supposedly being the same size. It won’t put me off ordering again and I do love my hair wrap but it’s not as good quality as I was expecting.”

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Posted 5 years ago

“Good size towels, great for the beach, light weight, wash well, but not sure why the label states wash at 30 degrees. Who wants to wash a towel at such a low temperature? especially during these infectious times. That would make it not fit for purpose. However i have found they have stood up to repeated washing at a higher temperature, and i would recommend them.”

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Posted 5 years ago

“Great colours and design, wrap up fantastically small. Really happy with them. Only improvements would be the material being a little less stiff and maybe a tie on the towel to wrap it up rather than trying to get it back in the bag.”

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Posted 5 years ago

“Face masks appear to be good quality and are very comfortable to wear.”

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Posted 5 years ago

“Great towels, shame about the face masks.”

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Posted 5 years ago

“Face masks are nice quality and as enjoyable as any face mask is to wear. The colours are lovely and cheery and myself and my husband are pleased with our choices (we chose 5 different colours between us. My only criticism would be that the sizing was very inconsistent And we have had to swap some of our chosen colours (the black is especially small so my husband is now wearing my pink, and I’m wearing his black!)”

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Posted 5 years ago

Dock & Bay is rated 4.9 based on 34,255 reviews