Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,609 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 4 star review on 17th December 2025

586

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great customer service- one item I ordered was out of stock but I was contacted promptly and offered alternatives or a refund and very quick follow up of my emails. Very impressed!”

Helpful Report

Posted 2 months ago

Really appreciate your feedback! 📨 Quick responses and helpful options are what we love to provide, glad it made a difference! 🌿💛

Posted 2 months ago

“Fast efficient service from start to finish, what more do you need? Easy to navigate web site keep it going 👍”

Helpful Report

Posted 2 months ago

Thanks so much! 💛 We’re thrilled you had a smooth experience from start to finish. Quick service and an easy-to-use website are exactly what we aim for, happy you noticed! 🌟🛍️

Posted 2 months ago

“Love Dock & Bay bought some Xmas presents lovely quality”

Helpful Report

Posted 2 months ago

Yay! Thanks for choosing us for your Christmas gifting 🎄💛 Delighted you’re loving the quality!

Posted 2 months ago

“Quick delivery and excellent product. Bought the head towels - perfect for stocking fillers”

Helpful Report

Posted 2 months ago

Thanks a lot for sharing! 💛 Great to hear your order arrived so quickly and the head towels make such brilliant stocking fillers. 🎄🧖‍♀️🎁

Posted 2 months ago

“Lovely quality and beautiful designs”

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Posted 2 months ago

“Fantastic towels. I have got rid of my old towels Dock & Bay are the only ones I use now.”

Helpful Report

Posted 2 months ago

We're so glad you’re loving the towels, and that Dock & Bay are now your go to choice! 🥰

Posted 2 months ago

“Excellent service, lovely colours. Perfect gift. Dries hair quickly.”

Helpful Report

Posted 2 months ago

Thanks for sharing your feedback 😊 We're so glad you had a positive experience 🫶🏼

Posted 2 months ago

“Great service, great product. Bought mine as a gift and they love it.”

Helpful Report

Posted 2 months ago

We're thrilled the gift is loved! 🥰

Posted 2 months ago

“Good quality, happy with the purchases. Great bags to give as gifts. Kept the rainbow one for me.”

Helpful Report

Posted 2 months ago

Thanks so much for the positive feedback! The bags make great gifts good job xmas is around the corner 🤫 and nice to hear you kept the rainbow one for yourself! 🌈

Posted 2 months ago

“nice products, good design & quality; worth the money”

Helpful Report

Posted 2 months ago

Big thanks! ⭐ Delighted you’re pleased with the quality and style, and even happier you feel they’re worth it. 🎉

Posted 2 months ago

“Bought the re usable make up remover cloths for a present. My daughter said it was the best birthday present received and leaves her face feeling squeaky clean.”

Helpful Report

Posted 2 months ago

We're thrilled your daughter loved the reusable makeup remover cloths and that it made her birthday special. 💖😊

Posted 2 months ago

“Very good experience shopping here.”

Helpful Report

Posted 2 months ago

Thanks for sharing! We’re thrilled you had a very good experience shopping with us 🥳💖

Posted 2 months ago

“Nice lightweight big towels. Not super soft but does the job. Love the design and the cute bag it comes with”

Helpful Report

Posted 2 months ago

Thanks for sharing! 💙 While they’re not ultra-soft, this quick-dry material is what makes them perfect for sun, sand, and travel. Plus, that cute bag makes taking them anywhere so easy! 🏖️🧳

Posted 2 months ago

“I bought your xl towels last year for our sun holiday and found them fantastic size wise and in particular they are super fast drying! Also terrific for suitcase packing as they are so much slimmer than ordinary beach towels!”

Helpful Report

Posted 2 months ago

Thanks so much for your feedback! 🐚 Knowing the towels dried quickly and fit neatly in your suitcase makes us smile. 🌞🌊

Posted 2 months ago

“Die Handtücher sind super für Saunabesuche und treue Reisebegleiter. Durch ihr leichtes Gewicht sowohl zum Segeln, wie auch für Camping die beste Wahl. Haben uns extra die Tücher in XL geholt. Auch der Haar Turban ist perfekt für Reisen, macht den Föhn überflüssig.”

Helpful Report

Posted 2 months ago

“Great gifts for friends. Who doesn’t like a hair towel !! So many fun designs that I managed to order a different design for everyone. Ordering a breeze and fast delivery. Packaged beautifully. Highly recommend.”

Helpful Report

Posted 2 months ago

Love this! 💛 Hair towels really are the perfect gift, and we’re so glad you found designs for everyone! 🎁✨ Thrilled the ordering was easy, delivery fast, and packaging on point. Thanks so much for the recommendation! 🌸🛍️

Posted 2 months ago

“Love the large size. Great on sand and quick to dry. Worked amazing on my cruise”

Helpful Report

Posted 2 months ago

So glad to hear this! 💙 Perfect size, sand-friendly, and quick-drying, sounds like your cruise just got a whole lot comfier! 🚢☀️

Posted 2 months ago

“Website easy to navigate and order arrived very quickly.”

Helpful Report

Posted 2 months ago

Thanks so much! 💙 We’re thrilled the website was easy to use and your order arrived super quickly, exactly the hassle-free experience we aim for! 🚀📦

Posted 2 months ago

“It isfor a present. I have not have previous experience with the haircare yet, but the design looked so nice!”

Helpful Report

Posted 2 months ago

Thank you for sharing! 💛 How exciting! A beautifully designed gift is always a treat to give! 🎁✨ We hope your lucky recipient loves it as much as it looks and enjoys discovering how handy it is for haircare. 🌿💆‍♀️

Posted 2 months ago

“Loved my hooded towel and hair wrap. Hair wrap is the best ive used, so absorbant and doesn't drip when its soaked. Towel is good but the sizing info was a little vague so got a size too big. Still love it though.”

Helpful Report

Posted 2 months ago

Thanks so much for sharing this! 💜 We’re thrilled you’re loving the hooded towel and especially the hair wrap, super absorbent and no drips is exactly what it’s made for! 💦✨ Sorry to hear the sizing info felt a bit unclear. We’ll pass that on so we can make it easier to choose the perfect fit next time. Even so, we’re really glad you’re still loving your towel! 🌈🙌

Posted 2 months ago

Dock & Bay is rated 4.9 based on 34,609 reviews