Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,617 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Super quick delivery and excellent products!”

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Posted 1 year ago

“👍🏻👍🏻👍🏻”

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Posted 1 year ago

“Excellent products and service”

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Posted 1 year ago

“I was shown that the towel was still available in that size. After ordering, I received an email saying that the towel was no longer available and I get the refund. This process was very quick.”

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Posted 1 year ago

“Got issues with the towel, looks good and works really well. Only issue I had was that when I ordered the wrong size and had to request a refund I had to pay the return postage.”

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Posted 1 year ago

“I bought these for our family for our recent holiday. The quality is amazing and perfect for having for 3 boys in and out of the pool as they dry so quickly. Home and washed perfectly, we will be buying more to keep in our caravan aswell.”

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Posted 1 year ago

“Quick delivery just a little expensive. Bought 2 towels a couple of years ago and price had one doubled”

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Posted 1 year ago

“Great products”

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Posted 1 year ago

“Love Dock & Bay. We have beach towels and now my grandsons have ponchos which they love. Wash beautifully and dry so quick. Only holiday towels i will ever use.”

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Posted 1 year ago

“Great towels, perfect for holiday! Delivery was really quick too! 💯 happy.”

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Posted 1 year ago

Hi Amanda, if you’re happy, we’re happy. 💖 We’re glad you’ve enjoyed your towels and found the delivery process smooth. 🥰

Posted 1 year ago

“I ordered this expecting it to arrive by 10 days as the description said. Unfortunately, I still have no towel or reply back to the email I sent about it, which has really stressed me out. My friend is leaving to go overseas and it was supposed to be a gift for her, that she now won't be able to take. I have to reorder it off amazon to get it the next day to make up for it and hope that comes in time...pretty disappointing.”

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Posted 1 year ago

Hi, we are so sorry to hear this!! 😅 We understand that this is disappointing and would be happy to sort this out for you ASAP. Please reach out to help@dockandbay.com so we can address this 🥰 Best wishes, Hannah 💙🌴

Posted 1 year ago

“Great company to deal with. Ordering and delivery very straightforward and arrived on time.”

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Posted 1 year ago

Hi Lynne, thank you so much for taking the time to leave us a review 🥰 we are delighted to hear that you found both the ordering and delivery process easy 🤩

Posted 1 year ago

“Great products and great customer support, if needed!”

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Posted 1 year ago

Hey Doreen, thank you for your review 🙌 It means a lot to hear that you enjoy our goodies and value our customer support 💖

Posted 1 year ago

“A great product that really does what it says on the tin, I went for a size L which is perfect to fit on sunbeds, dries quick. Compact and comes in a storage bag”

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Posted 1 year ago

“Delivery was fast and came within a few days, didn’t have to wait long.”

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Posted 1 year ago

Hi Tasha, thank you so much for taking the time to leave us a review 🥰 we are happy to hear that your order got to you fast 🤩

Posted 1 year ago

“Great service, and we all loved these towels they are so much better than taking an ordinary towel to the beach. Now looking at getting the picnic blanket.”

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Posted 1 year ago

Hi Julie, thank you so much for leaving us a review. 💖 It's clear to see you’re all enjoying your holiday and we’re happy that we are able to be a part of these moments 🥰 Please continue to share your photos with us or tag us online!! And yes, a picnic blanket is an excellent choice ✨

Posted 1 year ago

“Lovely products, great quality, fabulous design”

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Posted 1 year ago

“My friend and I brought the towels for a island hopping trip in Greece. They are lightweighted and small and therefore perfect for our only carry on luggage. They dry fast and even the finest sand does not stick to them.”

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Posted 1 year ago

Oooh we love that you enjoyed your trip to Greece 💖 and that your towels helped to ensure a nice beach trip 🏖

Posted 1 year ago

“Absolutely fantastic towels so lightweight and compact. Easy to dry too.”

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Posted 1 year ago

“Great towel designs. Can’t wait for some floor matts to match the towels.”

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Posted 1 year ago

Happy to hear you love our designs, we pride ourselves on being colourful and unique 🙌 You can never go wrong with a matching set ✨

Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,617 reviews