Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“All Dolly and Dotty dresses are extremely well made and this one was no exception. Lovely colourful material, good honest sizing, very unique and fashionable design and colours. Cannot fault the service nor delivery either - just superb service, design, quality and totally satisfying for all buyers.”

Dolly and Dotty 5 star review on 6th July 2024

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Posted 1 year ago

“Great customer service. Quality of clothing excellent.”

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Posted 1 year ago

“Dear ladies,I bought this latest dress for winter,but I love the quality of your Billy dresses so soft easy to wear,for autumn winter.I prefer the cotton based materials for summer,some of the necklines are too low I would like you to make higher necklines ,the warm softer materials.Thank you”

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Posted 1 year ago

“Easy to use and really pretty online store.”

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Posted 1 year ago

“2 of my 3 items fit perfectly and looked lovely. The third was at least 2 sizes too small despite being the same size as the other items. I will need to return it, fingers crossed the returns process is OK!”

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Posted 1 year ago

Dear Jane, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Please let us know when you return the products so we can help you further with your refund. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“Absolutely love my latest purchase. It fits as if it was made to measure! Bought in sale so great price too”

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Posted 1 year ago

“Loads of beautiful dresses, very quick delivery. Had to size down and got it within days.”

Dolly and Dotty 5 star review on 3rd July 2024

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Posted 1 year ago

“Great quality clothing”

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Posted 1 year ago

“Lovely dress, daughter very happy with it. Customer service were also very helpful when I stupidly ordered totally the wrong size the first time ...”

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Posted 1 year ago

“Love it ! Love it ! Love it ! Just so feminine in the floral pattern. So English I think . Put me in mind of dresses worn in Agatha Christie. Being transgender I find your dresses superb. I'll be back looking for more. Your friend Amber”

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Posted 1 year ago

“My order was delivered in great time without hassle, just what I need ed! Thank you Dolly and Dotty .”

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Posted 1 year ago

“Great product and very speedy delivery.”

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Posted 1 year ago

“Bought this for my daughter’s birthday as she loves this style. Haven’t given it to her yet, but had a question prior to ordering & got a quick reassuring response. Delivery was quick & dress looks lovely.”

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Posted 1 year ago

“It arrived very quickly and undamaged. I'm very happy with it.”

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Posted 1 year ago

“Skirt absolutely lovely, beautifully made. Only problem is that it's very small fitting, my size 12 friend struggled to get it on, I ordered a 14! Am now on diet!!!”

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Posted 1 year ago

“Got a size 18 Perfect fit Really comfy Love the pockets Gorgeous colours Can't wait to wear it”

Dolly and Dotty 5 star review on 27th June 2024

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Posted 1 year ago

“Service was first class, and could see every step of how the order was being processed. Look forward to shopping again with Dolly and Dotty.”

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Posted 1 year ago

“Beautifully made and the fabric is super soft. Very true to size. Neckline isn’t to low all and all a fabulous dress”

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Posted 1 year ago

“Great website, prompt delivery.”

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Posted 1 year ago

“Love my jumpsuit, has ever with clothes from dolly and dotty, unusual and lovely. Fast delivery. Excellent service.”

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews