Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.81

4.8 Rating 1,970 Reviews

95 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Dolly and Dotty 5 star review on 13th January 2026

204

Anonymous

Anonymous // 01/01/2019

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English

“Love the pattern and the dress shape/design. Easy to find what you want on the website. Easy to order and delivered within a couple of days. Couldn't ask for a better service”

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Posted 1 year ago

“Lovely dress, extremely helpful staff after I made a mistake on the size I ordered. I emailed straight away about my error and it was dealt with quickly, my order was changed and I was emailed to confirm changes. Can't fault service in any way a brilliant all round service.”

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Posted 1 year ago

“The dress i ordered didnt fit so awaiting a size bigger. Want to see how long this takes”

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Posted 1 year ago

Dear Carole, We're truly sorry to hear that the fit wasn't as expected. We always strive to ensure every item fits perfectly. We highly recommend using our size chart available on our website before making a purchase. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. We sent you the replacement in the next size so you can see if this will be better. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“This is my third dress from Dolly and Dotty and I Iove all of them ,they are all well made lovely material and very comfortable to wear.”

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Posted 1 year ago

“Gorgeous dresses with amazing dinosaur pattern on them!! Lovely material and there are POCKETS!!! Fab!”

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Posted 1 year ago

“Excellent service, fast delivery.”

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Posted 1 year ago

“Easy website to navigate and order from. Item delivered quickly and packaged well”

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Posted 1 year ago

“I love the pattern and style on my shape. Was delivered quickly. The only reason not a 5 is that it would be great if available in petite as only 5ft (back slightly too long so need to pull past waist or have a bulge of material). However I am happy to wear it to a wedding.”

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Posted 1 year ago

Dear Kathleen, We're truly sorry to hear that the fit wasn't as expected when it came to lengths. We always strive to ensure every item fits perfectly. If you're ever unsure about sizing, please don't hesitate to reach out to us. We're here to assist and make sure you find the perfect fit next time. Thank you for your feedback; it helps us improve our service. Best regards, Your Dolly and Dotty Team

Posted 1 year ago

“Friendliest and fastest customer service I ever dealt with. The dress I have ordered is also great quality and very comfortable, the size also fits perfectly. Will definitely be shopping here again. :)”

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Posted 1 year ago

“Wonderful dresses and super service”

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Posted 1 year ago

“I bought the off the shoulder 50s pink / white floral dress. Fitted true to size. Nice quality fabric. Wore it for a wedding and everyone said" how nice i looked. I will buy another dress from this company in the future.”

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Posted 1 year ago

“Dolly and Dotty never let me down with delivery or quality”

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Posted 1 year ago

“Great dress fits perfectly”

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Posted 1 year ago

“I purchased the dress for a wedding I was going to and it was perfect. The colour and fit of the dress was great. I will definitely buy from dolly and dotty again.”

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Posted 1 year ago

“As always amazing service wonderful designs make me feel wonderful when I’m dressed up”

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Posted 1 year ago

“I have bought a few dresses from dolly and dotty and I love them all!”

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Posted 1 year ago

“My second purchase from Dolly And Dotty, And as the first is fabulous, they really heve got Retro Fashion absolutely right, I am buylng more. Keep up the dood work.”

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Posted 1 year ago

“Eye-catching, stylish, retro and comfortable to wear, the pefect dress!”

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Posted 1 year ago

“I was looking for a dress for my sister's wedding but being slimmer at my bust, then waist a little bigger than the dress size of bust and then add another dress size for the ample bottom and hips it can be quite a demoralising task. I tend to go for fit and flare style so discovering Dolly and Dotty made me happy! What a brilliant array of materials; colour, design and fabric type. All very different and at very affordable prices. Do not let the cost of postage put you off or the charge to post back. Once you know your size you probably won't need to return. The returns process was fairly simple for a technophobe like me and 2nd class royal mail got it back and processed in about 7-8 working days for a refund. When I had ordered the replacement dress in a size smaller I couldn't resist buying a second dress. One for the wedding and one for just whenever. Quirky and playful, elegant and dressy...whatever the occasion, the style or fabric design you are looking for I am sure Dolly and Dotty will not disappoint.”

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Posted 1 year ago

“Fantastic!”

Dolly and Dotty 5 star review on 15th June 2024

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Posted 1 year ago

Dolly and Dotty is rated 4.8 based on 1,970 reviews