Dolly and Dotty Reviews

Name: Dolly and Dotty
Address: The Offices, 57 Newtown Road, Brighton, Brighton and Hove
Rating: 4.79

4.8 Rating 1,590 Reviews

94 %

of reviewers recommend Dolly and Dotty

4.8

Based on 1,590 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dolly and Dotty 5 star review on 6th May 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interesting dresses. Good response to queries. Items sent quickly and well packaged.”

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Posted 1 year ago

“Probably not your fault but I paid £8 for next day delivery and it didn’t arrive until the day after, it didn’t fit anyway, but I must say my refund was nice and quick, still £8 out of pocket though, might order again, will see!”

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Posted 1 year ago

Hello Karen, Thank you so much for sharing your experience and I am sorry that your order was not delivered the day after you ordered. Upon checking, it was placed beyond 2 p.m. which is our cut-off time so we can ship the order within the day and that is why it was not dispatched the same day but the next day. The order was placed at 9:30 p.m. No worries as a one-time courtesy, I have refunded the £8.00 that you have paid for express shipping, it will go back to your original form of payment within 3 days. We can't wait to have you shop with us again. Thank you for your kind words and support, too! 😊 Best wishes Your Dolly and Dotty Team

Posted 1 year ago

“Nice quirky dresses, quick delivery good communication”

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Posted 1 year ago

“The order arrived fairly quickly, nice quality dresses but unfortunately 2 were far too big and the other one too small. A real shame, hopefully the returns process is ok.”

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Posted 1 year ago

“Reasonable prices for good quality products, communication is also very good. In my opinion, the dresses are on the smaller side eg I am usually a size 12 but needed a size 14.”

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Posted 1 year ago

“The dress was very well made and the library books and owls were quite appealing. Unfortunately I was between sizes and ordered the larger size since it was fitted, but it is too big to look right. The smaller size was out of stock so I am stuck having the dress altered to fit if I want to keep it and have it fit well. I will order again, but go with a smaller size.”

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Posted 1 year ago

“Nice styles of dresses, in nice material. However, some of the dresses don't appear to have been finished well. eg. one of the dresses I bought had a button loop too small for the button to go through! And there seems to be a bit of a gap in the front across the chest, which could be easily sorted but hasn't been. However, on the whole, the sizes seem right.”

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Posted 1 year ago

“Well packaged. Good, prompt service too.”

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Posted 1 year ago

“Absolutely love the dresses, really fun and unique, I did have to return my items because of sizing,not too sure which size as I’ve put on weight. But I will be looking once I figure my size and shape, if you love quality and to look different then these clothes are for you”

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Posted 1 year ago

“A beautiful dress that drapes perfectly. Going to try it out with my red puffy underskirt for a wedding.”

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Posted 1 year ago

“I love my pink dotty dress but it is a little on the small side. I didn't return it as I feel sure the next size up would be too big. Such a pity there is no actual shop to visit and try on.”

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Posted 2 years ago

“Very fast delivery and very reasonably priced for the quality of the products.”

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Posted 2 years ago

“The dress I bought was beautiful and lovely fabric, felt really good on, however I did have to send it back due to it being big but this isn't there fault i am a new muma that's breastfeeding so I am heavier in the bust department at the moment so in-between sizes so this dress fitted in the bust but was too big everywhere else, item has been returned, downside postage was nearly £8 to send back.”

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Posted 2 years ago

“As a plus sized woman I never thought I could wear such pretty, stylish and comfortable dresses. I've ordered from Dolly and Dotty several times and everytime I was very happy with the clothes I received, quality, fit, prints - all excellent. Shipping is very fast, most orders are shipped the same day - it takes a while before the package arrives but that's because the customs procedures (EU customer here) but they always go smoothly. Just one thing ... earlier this year I noticed several new garments I liked but they were only available in sizes up to 18. Maybe the bigger ones got sold out immediately, but I don't think it's the case. If anyone from Dolly and Dotty is reading this - please make your entire line size inclusive, without exceptions. Us big girls deserve halterneck summer dresses too :)”

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Posted 2 years ago

“Dispatched and delivered quickly. All dresses fit perfectly, are beautiful and a flattering shape (Size 14). I'm ready to feel glamorous again! Would be five stars but hem is a bit uneven on one dress.”

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Posted 2 years ago

“The dresses arrived in good time and are beautiful. Unfortunately I have to send one back as it's too big. The other one is the same size and fits perfectly. The only reason I haven't given 5 stars is because my package did not have an invoice in it which would make returning it easier.”

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Posted 2 years ago

“Nice fast delivery. Beautiful dress and petticoat. Really lovely quality.”

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Posted 2 years ago

“Ordering was easy. parcel arrived really quickly. Dresses were good fit”

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Posted 2 years ago

“Love this dress! Beautiful fit everywhere but the sleeves which are a touch tight… hoping they ease off a little with wear and washing”

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Posted 2 years ago

“I ordered 2 dresses as I didn't know what size I wanted. This one had to go back as it was too big. My refund did take 3 weeks to get sorted out. I got a email apologising from them saying they were short staffed. It won't put me off buying from them again”

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Posted 2 years ago

Dolly and Dotty is rated 4.8 based on 1,590 reviews