Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

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“Received my replacement washing machine with no fuss and in record time. Exactly the same as my previous machine except more up to date and I couldn’t be happier”

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Posted 7 months ago

“Absolutely awful service my boiler was leaking for nearly a month before they eventually came out to fix it, I must have spent about 8 hours on the phone to them I was just passed from pillar to post, I had water damage in my house become of this at one point I have water running on to electrics which I had to resolve myself, DO NOT USE”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Answered phone straight away and arranged boiler service on a day to suit me”

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Posted 7 months ago

“Easy to order a new appliance very straightforward and item was delivered when they said it was perfect all the way through”

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Posted 7 months ago

“Great service and reassuring when at the time of need.”

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Posted 7 months ago

“Domestic agreed to our repair but the appointed new contractor refused to tell us that they were not carrying out the repair. We have been with you for 15 Years. We never had this sort of problem with the previous contractor Baxi who were excellently M H Travis”

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Posted 7 months ago

“Very easy to deal with”

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Posted 7 months ago

“Efficient, speedy solution to broken appliance. Unfortunately unable to fix received new for old appliance. Extremely grateful👍”

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Posted 7 months ago

“Boiler was fixed quickly”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“They are always helpful and get the job done.”

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Posted 7 months ago

“It was a very simple and quick fix on my boiler, and he showed me how to fix it myself if the same thing happened again.”

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Posted 7 months ago

“We everything went as planned”

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Posted 7 months ago

“My cover with D&G has given me peace of mind as regards what would be a heavy outlay if one of my essential appliances were to break down and required a heavy repair cost or the cost of replacing it. This is especially so since my freezer broke down a year or so ago - when D&G provided me with a new one!”

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Posted 7 months ago

“my boiler was fixed promptly”

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Posted 7 months ago

“The job was done efficiently.”

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Posted 7 months ago

“Excellent service, quick response and issue resolved. I’m a very happy customer.”

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Posted 7 months ago

“Customer service was excellent, sorted problem out within 48 hours.”

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Posted 7 months ago

“Completely misdiagnosed the problem because the engineers did not investigate thoroughly enough. We did not need a new pump. Nothing wrong at all with the existing one. Not impressed.”

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Posted 7 months ago

Domestic and General is rated 3.1 based on 1,637 reviews