Domestly Reviews

Name: Domestly
Address: 17 Hall Road, Sea Point., Cape Town
Rating: 4.60

4.6 Rating 166 Reviews

95 %

of reviewers recommend Domestly

Company Reviews

Questions

Metrics

4.6

Based on 166 reviews


Shipping & Delivery
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0724951762

Email:

liam@domestly.com

Location:

17 Hall Road, Sea Point.
Cape Town
8005

Write Your review

Tell us how Domestly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service ever”

Helpful Report

(Cape Town) - Posted 5 years ago

“I have been with Domestly for about five months and am impressed by their efficiency. Everything runs smoothly and my cleaner is efficient and trustworthy. It is also a relief not to have the hassle of paying UIF and putting up with the. Department of Labour's gross inefficiency. Dealing with Domestly is the best decision I made in a long time.”

Helpful Report

Posted 5 years ago

“I have had nothing but good experiences with every contact I have had with Domestly. Firendly support staff, quick responses to emails and Caroline is a gem to have in our home”

Helpful Report

(Durbanville) - Posted 5 years ago

“overall they try their best !”

Helpful Report

(Cape Town) - Posted 5 years ago

“It has improved and keeps on improving with building the relationships.”

Helpful Report

(Centurion) - Posted 5 years ago

“I am very happy with the professional level of service”

Helpful Report

(JHB Central) - Posted 5 years ago

“As a Domestly user I love this platform which is easy and convenient for my busy work life! Keep up the good work 👌”

Helpful Report

(Tableview) - Posted 5 years ago

“I’ve loved my first experience so far. Your app needs some work as it doesn’t “flow” ie. if I want to go back to look at something I have to re-enter my info etc. also would have liked to see what the cleaners do before selecting my time options. It was wonderful to get the check list at the end-such a lovely touch, but I would have liked to have seen it before as well. Didn’t get the “stickers” for the loo paper as stated I should in domestic amenities and while it’s not a problem at all-I think it would have been just the cherry on top of an already amazing experience!”

Helpful Report

(Tableview) - Posted 5 years ago

Thanks for the great review Aimee and the recommendations. We`ll take it up with the development team to see what we can do to improve the app with the next release at the end of the month. We`ll also get in touch with the area supervisor in your region to make sure you get all your Domestly amenities. Kind regards Domestly Support

Posted 5 years ago

“Well-trained staff that take pride in their work. The administrative staff are also friendly and always trying to improve the experience.”

Helpful Report

(Fourways) - Posted 5 years ago

“Very happy with the ladies that were sent to me . Always in time and they know what to do.”

Helpful Report

(Cape Town) - Posted 5 years ago

“We are extremely happy with Domestly. We definitely recommend their services :)”

Helpful Report

(Tableview) - Posted 5 years ago

“Service from admin is great”

Helpful Report

(Cape Town) - Posted 5 years ago

“Accurate & efficient. Many thanks”

Helpful Report

(Cape Town) - Posted 5 years ago

“Very good experience, friendly and professional service.”

Helpful Report

(Pretoria) - Posted 5 years ago

“Ridiculously easy to use, that is their secret sauce. Cleaners are well trained and support staff are friendly. Extremely satisfied with the service.”

Helpful Report

(Tableview) - Posted 5 years ago

Thank you, Jako for being such a great Domestly user. Thanks for the great review as well. Support

Posted 5 years ago

“We’ve been using Domestly for 4 months and it has been absolutely brilliant. What attracted us to the service was how ethical, fair and professional it is, elevating the cleaning profession to the legitimate and vital place it should be. Your home is your biggest investment, whether you rent or own, and feeling proud of your space whilst respectfully supporting the people who expertly provide services is definitely something that resonated with us. We are super happy and would recommend the Domestly service to anyone.”

Helpful Report

(Cape Town) - Posted 5 years ago

“Good easy to use and access”

Helpful Report

(Cape Town) - Posted 5 years ago

“Domestly has been fantastic! Always very quick to respond to any queries and the ladies clean so well!”

Helpful Report

(Pretoria) - Posted 5 years ago

“It is very convenient. I love working with domestly because it serves as a screening service and I know I can trust the people they employ.”

Helpful Report

(Stellenbosch) - Posted 5 years ago

“Domestly is very convenient! Very accommodating! Giving them a call is a pleasure if you have any questions or concerns. Cleaner is trustworthy, thorough and reliable.”

Helpful Report

(Cape Town) - Posted 5 years ago

Domestly is rated 4.6 based on 166 reviews