“I ordered 2 skorts that were on sale, I didn't realize they were special order and could take up to 4 weeks. I received one skort and wanted it for golf but it did not have pockets, Customer service is great and responds promptly.”
“Love this top and I have ordered it in many different colors. I am 510 and usually wear a size 10, but I ordered a large in this top for being able to move on the Pickleball court.”
“Loved the cute skirt and pattern. The inner skirt runs smaller than the skirt. I had to cut out and use a bike short underneath. Shipping very slow. Over 30 days.”
“I love the colors & prints and the fabric & overall fit are very comfortable & cute, except... the inner short needs to be about 3" longer so that they don't ride up. For those of us who have normal thighs that touch a bit at the top, these are not long enough to stay put.”
“I LOVE the fabrics of the sleeveless golf polos that I have purchased. They come in beautiful colors and feel soft, silky and very cool in the heat of SW Florida's summer.
Once I figured out what size I actually need, I found the fit to be perfect. But to be clear, these tops run SMALL. I initially ordered a medium top because my Jofit medium tops are slightly large on me. But the medium Dona Jo was ridiculously small. Because Dona Jo would not refund my money but would only provide me with store credit or an exchange, I exchanged the medium top for a large top. I was pleasantly surprised to find that it fits perfectly, so I promptly ordered two more identical large tops in different colors.
That brings me to a customer service issue. When I ordered the initial medium top, it was a sale item and I paid a small extra charge for returns. It was not clearly disclosed that a return would be accepted only for store credit or an exchange. Candidly, I purchase golf apparel online from a number of different shops, and this is the first time I've run into this kind of policy. I understand from the retailer's perspective that they don't want to be stuck with discontinued items, but from the customer's perspective it makes Dona Jo an outlier compared to other manufacturers and e-tailers. Did it deter me from purchasing 2 more identical tops (albeit in different colors) from Dona Jo? No. Does it make it less likely that I will buy any other item from Dona Jo? Yes.”
“Good Prices, l Iike 95% of materials, some items which are on sale don't seem to be in stock so it could take 6-8 weeks for some skirts. When that happens I don't get updates on shipping.”
“I'm so happy with the service and fabric options/quality. My one complaint is the sizing of the undershorts for the golf skort. As a size 2X, the shorts are simply too small but the skort fit is beautiful and appropriately sized. I've resorted to cutting them out of the skort completely and wearing separate bike shorts underneath instead.”
