Hi! As long as you purchase the "free returns+package protection" at checkout for $1.98 you will be able to get unlimited return labels on your order. Thank you.
“The large I received was smaller than larges I ordered in the past. When my team selected Donna Jo I warned them that your sizes ran small. You need to look at your sizing otherwise I love your skirts.”
“The reason for four stars instead of five is due to the long time waiting for my order. I placed my order on March 30th and finally received it on May 15th. Love the skort pattern and fit but stop advertising it if it takes so long to ship it. My first time ordering through Donajo and very disappointing. Not a once did they offer me a refund.”
“Love the one skirt I received, but two have not arrived and I have gotten no communication on the other two. Product is very nice, but customer service is lacking.”
“Im very pleased with my purchase. Only complaint is that I ordered 2 skirts several weeks ago and have just recently received only one of the 2. It took just less than a month and i still haven’t received thr second skirt.”
“I love your skirts and have ordered many. I was disappointed this last order when I was informed that you had over sold and the shipping would be delayed. And you kept advertising the items that were over sold. I may reconsider future purchases with you, if this becomes a consistent problem.”
“While I really like your products, I am a true Medium and I have found that your products are smaller, such as a Medium, is definitely a Small. So I am exchanging for a large and hoping that will work.
Thank you for your prompt shipment of your products!”
“I love my Dona Jo skorts, but the shipping is extremely slow! It took over a month for one I ordered in April and am still waiying for arrival of another. I have told my friends and they have ordered and wondered if the skort was actually ever going to arrive. I love the material and adorable styles but you have got to get the shipments out faster!”
Hi Jan! You ordered this skirt on pre-order, pre-orders can take 4 weeks to ship from the date they were placed. Items not marked as pre-order take nly up to 3 business days. Thank you!
“I love the fabrics and designs. I don't like the sizing. There is a big difference between Large(2) and XLarge (3) in some of the skirt styles. I would like all skirt styles to be more consistent. Thank you.”
