“I LOVE the fabrics of the sleeveless golf polos that I have purchased. They come in beautiful colors and feel soft, silky and very cool in the heat of SW Florida's summer.
Once I figured out what size I actually need, I found the fit to be perfect. But to be clear, these tops run SMALL. I initially ordered a medium top because my Jofit medium tops are slightly large on me. But the medium Dona Jo was ridiculously small. Because Dona Jo would not refund my money but would only provide me with store credit or an exchange, I exchanged the medium top for a large top. I was pleasantly surprised to find that it fits perfectly, so I promptly ordered two more identical large tops in different colors.
That brings me to a customer service issue. When I ordered the initial medium top, it was a sale item and I paid a small extra charge for returns. It was not clearly disclosed that a return would be accepted only for store credit or an exchange. Candidly, I purchase golf apparel online from a number of different shops, and this is the first time I've run into this kind of policy. I understand from the retailer's perspective that they don't want to be stuck with discontinued items, but from the customer's perspective it makes Dona Jo an outlier compared to other manufacturers and e-tailers. Did it deter me from purchasing 2 more identical tops (albeit in different colors) from Dona Jo? No. Does it make it less likely that I will buy any other item from Dona Jo? Yes.”
“Good Prices, l Iike 95% of materials, some items which are on sale don't seem to be in stock so it could take 6-8 weeks for some skirts. When that happens I don't get updates on shipping.”
“I'm so happy with the service and fabric options/quality. My one complaint is the sizing of the undershorts for the golf skort. As a size 2X, the shorts are simply too small but the skort fit is beautiful and appropriately sized. I've resorted to cutting them out of the skort completely and wearing separate bike shorts underneath instead.”
“The skort is high quality. I have multiple Dona Jo skorts I purchased several years ago in size 2 (when they came in 1, 2, and 3). I purchased the large this time, thinking that would correspond to the previous size 2. It is significantly more snug than my prior skorts that I still wear on a regular basis.”
“Cute skirts, but they run really small. While I receive at least one marketing email per day after my purchase, there is no email receipt of my purchase. I need to exchange 4 skirts and you're not making it easy.”
“Watch the sizing! I bought a skirt with leggings in a large and it fit fine. I purchased a skirt in a large and it was more fitted and did not fit- too tight!”
Hi! As long as you purchase the "free returns+package protection" at checkout for $1.98 you will be able to get unlimited return labels on your order. Thank you.
“The large I received was smaller than larges I ordered in the past. When my team selected Donna Jo I warned them that your sizes ran small. You need to look at your sizing otherwise I love your skirts.”
“The reason for four stars instead of five is due to the long time waiting for my order. I placed my order on March 30th and finally received it on May 15th. Love the skort pattern and fit but stop advertising it if it takes so long to ship it. My first time ordering through Donajo and very disappointing. Not a once did they offer me a refund.”
